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Heavy Duty Supervisor
Job Location:
Job Location:
Louisville, KY - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
13 July 2026 (30+ days ago)
Posted:
Application Deadline:
10 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Why This Role Matters
The HeavyDuty Tow Truck Supervisor oversees daily heavy and light duty towing and recovery operations ensuring safe efficient and compliant performance across all drivers equipment and job assignments. This role provides leadership training and operational support while maintaining high standards of customer service safety and professionalism.
What Youll Do
- Supervise heavyduty & light Duty tow truck drivers including scheduling performance management coaching and discipline.
- Assign and prioritize calls recoveries transports and specialized jobs based on driver skill equipment needs and urgency.
- Oversee accident recoveries complex load shifts winchouts and specialized heavyduty operations.
- Ensure all drivers follow company policies DOT regulations safety protocols and industry best practices.
- Conduct field inspections of trucks equipment rigging and job sites to ensure safe and compliant operations.
- Provide handson support during major recoveries multivehicle incidents or highrisk situations.
- Coordinate with law enforcement motor clubs commercial clients and internal dispatch teams.
- Review driver logs job tickets timesheets and incident reports for accuracy and compliance.
- Assist with training programs for new heavyduty drivers including equipment operation rigging and recovery techniques.
- Monitor fleet readiness reporting maintenance needs and ensuring trucks and equipment remain in safe working condition.
- Support continuous improvement initiatives to increase efficiency reduce risk and enhance customer satisfaction.
What Were Looking For
- 35 years of heavy/light duty towing or recovery experience; supervisory experience strongly preferred.
- Strong knowledge of heavyduty tow trucks rotators rigging load securement and recovery procedures.
- Ability to lead motivate and coach drivers in a fastpaced highrisk environment.
- Excellent communication skills with drivers dispatch management and external partners.
- Ability to interpret DOT regulations safety standards and company policies.
- Valid CDL (A or B) preferred; clean driving record required.
Physical Requirements
- Ability to walk stand and move throughout tow yard and recovery sites.
- Ability to lift or move rigging chains straps and equipment up to 4050 lbs.
- Ability to climb in/out of heavyduty trucks and step onto uneven surfaces.
- Ability to bend kneel and crouch during inspections or recovery support.
- Ability to work outdoors in heat cold rain and highnoise environments.
- Ability to remain alert and responsive during emergency or highstress operations.
Bonus If You Have
- Strong problemsolving skills and situational awareness.
- Calm confident leadership during complex recoveries or emergency scenes.
- Customerfocused mindset with a commitment to safety and professionalism.
- Ability to train and mentor drivers at varying skill levels.
Benefits Offered:
- Paid Time Off & Paid Holidays
- Medical Dental & Vision Plans
- $15K Employer paid Life and AD&D
- 401(k) Plan
- Short Term Disability &Long-Term Disability
- Hospital Indemnity
- Cancer plan
- Accident Insurance
- Employee Assistance Program
- Employee Referral Bonus
We are an Equal Opportunity Employer and are committed to building a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race color religion sex (including pregnancy sexual orientation and gender identity) national origin age disability genetic information veteran status or any other protected status under applicable federal state or local laws.
We believe that diversity strengthens our organization and are dedicated to providing a workplace free of discrimination harassment and retaliation. Employment decisions are based on qualifications merits and business needs.
Required Experience:
Manager
About Company
Get reliable 24/7 towing, recovery, and heavy haul services in Fort Myers, FL from Alligator Towing & Recovery - the trusted solution for all your roadside needs.
