Healthcare Payments Client Manager Senior Associate
Job Location:
Chicago, IL - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Join our Global Payments Corporate Sales team and help shape how clients use payments to run and grow their businesses. You will support strategic client partnerships in a fast-paced global environment and help deliver a consistently strong client experience. You will work with experienced sales and product partners while building your commercial and industry skills. We invest in training and development so you can continue to grow your career with us.
As a Payments Client Manager Senior Associate in the Global Payments Corporate Sales team you will support a portfolio of established client relationships and help drive retention and growth. You will partner closely with sales product service onboarding implementation and banking teams to understand client needs and help deliver solutions. You will help prepare for client discussions and business reviews track progress against objectives and identify opportunities to improve client outcomes. You will apply disciplined execution and risk awareness as you support deal activity and ongoing client coverage.
Job responsibilities
Support day-to-day management of a portfolio of client relationships serving as a reliable point of contact for routine needs and requests
Partner with senior client managers to understand client objectives operating models and engagement priorities
Coordinate with internal partners across sales product client service onboarding implementation and banking to deliver solutions aligned to client needs
Prepare materials for periodic business reviews including client performance insights pipeline updates and action plans
Monitor client health indicators and help identify risks service issues or retention concerns escalating as appropriate
Support product and solutions activation activities to help clients realize value from their payments capabilities
Assist with deal execution by gathering required documentation coordinating internal alignment and tracking approvals through completion
Support pricing-related activities by preparing analysis and partnering with relevant teams on pricing events and updates
Help manage Know Your Customer (KYC) requirements by coordinating outreach tracking completion and communicating status updates
Maintain accurate client coverage information pipeline updates and account plans in applicable systems
Required qualifications capabilities and skills
Three years of experience in client management sales or a related role
Experience supporting relationships with complex clients across multiple products and/or regions
Working knowledge of payments products and payments industry dynamics
Strong communication and interpersonal skills with the ability to engage effectively with clients and internal partners
Demonstrated ability to build and maintain client relationships with a client-first mindset
Strong organizational skills and the ability to manage multiple priorities and deadlines
Analytical skills with the ability to identify trends risks and growth opportunities
Proficiency in CRM tools and Microsoft Office applications
Preferred qualifications capabilities and skills
Knowledge of the healthcare industry
Required Experience:
Manager
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
