Head of Marketing Technology & Enablement, Prime Video, MKTG AI, Automation & Tooling

The Head of Marketing Technology & Enablement will lead a team of product managers and/or tooling specialists responsible for defining and delivering the marketing technology product portfolio across the global marketing organization. This is a people leadership role the manager is accountable for building a high-performing team developing talent and creating the conditions for the team to deliver outsized impact against the organizations technology transformation goals.

This role owns the teams collective product vision strategy and roadmap. The manager sets direction allocates resources across workstreams and ensures the team is focused on the highest-leverage opportunities. They remove blockers coach team members through ambiguous problem spaces and make escalation-level trade-off
decisions when priorities compete. They are responsible for hiring performance management career development and succession planning.

The manager sits at the intersection of marketing operations technology and business strategy operating as the connective tissue between their team engineering partners senior leadership and global marketing stakeholders. They translate organizational strategy into clear team objectives ensure alignment across cross-functional partners and represent the teams work in executive-level business reviews. They build organizational
confidence through consistent delivery transparent communication and a track record of developing strong leaders within their team.

This role requires balancing strategic altitude with operational awareness. The manager must know when to dive deep into product decisions and when to empower their team to own outcomes independently. They champion a culture of customer obsession data-driven decision-making and continuous improvement modeling the behaviors they expect from their team.

The ideal candidate has a proven track record of building and scaling product teams thrives in ambiguity and is energized by developing people as much as delivering products. They bring the judgment to navigate large-scale change management the influence to align senior stakeholders without authority and the operational rigor to ensure their team delivers against commitments.

Key job responsibilities
People Leadership & Team Development

- Build lead and develop a high-performing team of product managers and/or program managers responsible for the marketing tooling portfolio
- Hire onboard and retain top talent; manage performance through regular coaching feedback and career development conversations
- Set clear expectations define roles and ownership areas and ensure each team member has a meaningful scope with room to grow
- Create a team culture rooted in customer obsession ownership and bias for action
- Develop succession plans and grow future leaders within the team
- Shield the team from organizational noise while ensuring they have the context needed to make good decisions
Product Strategy & Vision
- Set the overall product vision and multi-quarter roadmap for the global marketing tooling ecosystem
- Allocate team resources across workstreams based on strategic priority business impact and organizational readiness
- Make escalation-level trade-off decisions when priorities compete across stakeholders or workstreams
- Define the teams success metrics and operating cadence; ensure the team is measuring what matters
- Conduct competitive and market analysis to identify opportunities and inform long-term product direction
- Own the narrative communicate product strategy progress and outcomes to senior leadership through business reviews and planning documents
Stakeholder Management & Organizational Influence
- Serve as the senior point of contact between the tooling product team engineering marketing operations and executive leadership
- Build and maintain trusted relationships with global stakeholders; represent the teams priorities in cross-functional forums
- Drive alignment across competing organizational needs through influence data and clear communication
- Manage up effectively proactively surface risks trade-offs and resource constraints to leadership with recommended paths forward
- Partner with finance on budget planning headcount justification and vendor cost optimization
Product Delivery & Operational Excellence
- Ensure the team delivers against commitments with quality and predictability
- Establish and refine team operating mechanisms sprint cadences intake processes backlog reviews and launch readiness criteria
- Remove blockers and make decisions at the pace the team needs to maintain momentum
- Drive go/no-go decisions for major product launches and platform migrations
- Hold the team accountable to delivery timelines while protecting space for discovery and iteration
Adoption Change Management & Customer Success
- Set the strategy for go-to-market adoption and change management across the tooling portfolio
- Ensure the team is building feedback loops listening to customers measuring adoption and iterating based on data
- Establish and scale the network of product champions across the organization
- Own the intake and prioritization process for feature requests; ensure transparent communication with stakeholders on whats prioritized and why
- Drive organizational readiness for platform migrations and deprecations with minimal disruption Governance Compliance & Vendor Management
- Establish governance frameworks for tooling adoption and ensure the team maintains compliance with organizational standards
- Own vendor relationships at the strategic level evaluation selection contract negotiations and ongoing performance management
- Oversee license allocation and cost management; drive efficiency and accountability across the portfolio
- Ensure the team maintains usage policies and partners effectively with legal and security teams
Data Strategy & Platform Integrity
- Set direction for data standards taxonomy governance and integration requirements across the tooling ecosystem
- Ensure the team partners effectively with engineering to deliver clean connected data pipelines
- Drive consolidation efforts with data quality and interoperability as organizing principles
- Hold the team accountable for maintaining platform integrity as the ecosystem scales

- 3 years of team management experience
- 7 years of product or program management product marketing business development or technology experience
- Bachelors degree
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product

- Experience relying on analytics and data to cultivate deep customer empathy shape product decisions and track effectiveness of change
- Experience working with a cross-functional team across design operations and engineering team to meet high-reaching goals

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

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The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA Culver City - 149700.00 - 202500.00 USD annually