Hardware Program Manager

JD:

Lead a large cross-functional U.S.-based organization of 30 50 engineers and program staff driving people leadership strategic customer relationships and execution of complex hardware programs. Youll be the bridge between engineering executive stakeholders and key customers - ensuring organizational health customer satisfaction and on-time delivery.

What Youll Be Doing

People Management (Primary Focus)

• Lead mentor and grow a team of 30 50 engineers and program managers across U.S. sites
• Own the full people lifecycle: hiring onboarding performance career development and succession planning
• Foster a high-performance inclusive culture grounded in accountability and collaboration

Customer Engagement & Relationship Management

• Serve as the primary point of contact for customer interfaces
• Lead customer reviews escalations and QBRs at both technical and executive levels
• Translate customer requirements into program requirements
• Drive escalations to closure with transparent proactive communication
• Represent the voice of the customer in internal roadmap and prioritization decisions

Hardware Program Execution

• Oversee long-term hardware programs: timelines milestones dependencies and resourcing
• Anticipate and mitigate risks through structured prioritization
• Ensure executive visibility through clear governance and reporting cadence

What We Need to See

• . in Industrial Mechanical Electrical or Computer Engineering (or equivalent)
• 10 years of relevant experience including 3 years directly managing teams of 20 (30 50 preferred)
• Proven success hiring developing and retaining top U.S. engineering talent
• Excellent English communication skills with inter-personal skills
• Experience leading across U.S. sites and time zones; comfort with matrixed organizations