Guest Experience Advisor | Weekends Off | Argyle

Are You Great With People We Can Teach You Cars.

Were looking for someone special to join our guest service team.

Were not necessarily looking for someone who has spent years working in an automotive repair shop. In fact some of the people wed most like to meet may have never worked in automotive at all.

Maybe youve worked at a great hotel where you learned how to make every guest feel important. Maybe youve worked in an upscale restaurant where remembering the little things separated good service from exceptional service. Maybe youre simply the person guests ask for because they know youll take care of them.

Thats who were looking for.

Well teach you our processes and help you learn the automotive side. You bring the personality work ethic communication skills and genuine desire to serve people.

What Youll Get From Us

• No Weekends Were Closed Saturday & Sunday
• Paid Vacation & Holidays
• Healthcare Benefits Available
• Matching Retirement Plan
• Local Owner Who Is On-site Daily
• Ongoing Training & Career Development
• Opportunities for Advancement
• Chaplain Care Support Available
• Employee Appreciation Events
• Weekly Team Lunches Provided
• A Team That Wants You to Succeed

Were building relationships with our guests not simply processing transactions.

If you have a background in hospitality hotels upscale restaurants concierge services high-end retail or exceptional guest service wed especially like to hear from you.

Dont let a lack of automotive experience stop you from applying. We can teach cars. Were looking for someone who already understands how to take great care of people.

Qualifications :

• 2 years of customer service hospitality or guest-facing experience preferred
• Experience in hotels upscale restaurants hospitality concierge services high-end retail or other service-focused environments is strongly encouraged
• No automotive experience required we can teach you the automotive side of the business
• Exceptional interpersonal and communication skills
• Naturally friendly welcoming and comfortable building relationships with guests
• Genuine desire to help people and provide an outstanding customer experience
• Ability to listen carefully ask good questions and communicate information clearly and professionally
• Comfortable handling difficult conversations or dissatisfied guests with patience and professionalism
• Able to remain calm organized and positive in a busy fast-paced environment
• Strong attention to detail and ability to manage multiple priorities
• Comfortable using computers phones email texting and business software
• Dependable punctual and committed to being part of a team
• Professional appearance and demeanor
• High level of integrity honesty and personal accountability
• Willingness to learn and receive ongoing training and coaching
• A servant-minded attitude and a genuine desire to take great care of people

Most importantly: We are looking for the right person not necessarily the right résumé. If you have a strong background in taking exceptional care of customers but dont know anything about cars we still want to hear from you.

Additional Information :

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency integrity and a philosophy of people first. All 300 CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload free training full-time live technician support and access to our private Technician Assistance Center.

Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation (CBAC) is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment including hiring firing discipline compensation scheduling and supervision.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice At-will employment practices.

Remote Work :

No

Employment Type :

Full-time