Genesys Cloud Architect

Siri InfoSolutions Inc

Job Location:

Hartford, CT - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Title: Genesys Cloud Architect Location: Hartford CT Springfield MA or Boston MA(Day 1 Onsite)
Client: Infosys Genesys Cloud Architect

Responsible for designing implementing and optimizing Genesys Cloud CX contact center solutions.
Leads architecture for omnichannel routing (voice chat email messaging) IVR/ACD flows integrations and security.
Works closely with business and technical teams to deliver scalable reliable and compliant cloud contact center platforms.

Required Skills: Genesys Cloud CX Architect flows APIs & integrations SIP/VoIP omnichannel routing WEM (WFM/QM) cloud security.

Title: Genesys Cloud Architect Location: Hartford CT Springfield MA or Boston MA(Day 1 Onsite) Client: Infosys Genesys Cloud Architect Responsible for designing implementing and optimizing Genesys Cloud CX contact center solutions. Leads architecture for omnichannel routing (voice chat email mes...