General Manager | Sales Operations Manager
Warrington, FL - USA
Job Summary
Build a team. Grow a business. Take the next step in your career.
Drybar Doylestown is looking for a business-minded sales-driven Shop Manager who can inspire a team deliver an exceptional guest experience and help grow our business. Were looking for someone who takes ownership leads by example and knows how to turn goals into results. You should be comfortable selling coaching others to sell and holding your team accountable while creating a positive supportive environment. You will work directly with the owner and receive mentorship informed by her leadership experience at the worlds largest companies.
You will be empowered to make this the most visited Drybar on the East Coast! Youll have the opportunity to develop people build lasting guest relationships and help shape a team that takes pride in its work. Build your skills in sales team development customer experience and business strategywith the opportunity to put your ideas into action and help shape the future of Drybar Doylestown. Lets open more stores in Bucks County!
- Own the shops sales performance including memberships rebooking premium add-ons and retail products.
- Set clear daily and weekly goals track results and coach the team to meet and exceed expectations.
- Lead by example in guest conversations helping clients understand which services products and memberships provide the best value.
- Build a culture where selling means educating guests and making thoughtful recommendations.
- Identify opportunities to fill appointments increase weekday business and turn first-time guests into loyal clients.
- Use sales and booking reports to recognize strong performance address gaps and make practical improvements.
- Recruit train coach and retain a strong team of stylists and front desk staff.
- Give clear direction consistent feedback and meaningful recognition.
- Address performance concerns promptly and professionally.
- Develop team members confidence service skills and sales abilities.
- Foster a welcoming environment built on respect accountability and continuous growth.
- Maintain Drybar standards for service quality cleanliness and professionalism.
- Resolve guest concerns with empathy and sound judgment.
- Build schedules that match guest demand and support efficient operations.
- Oversee opening and closing procedures inventory daily checklists and communication.
- Work alongside the team performing blowouts and styling services.
- Work at least two weekend shifts with administrative responsibilities planned primarily during slower weekday periods.
- Must have a valid Pennsylvania cosmetology license.
- Strong blowout and styling skills.
- Experience leading a team and driving sales results.
- Confidence selling memberships services and retail products.
- Strong organization communication and follow-through.
- Ability to coach with empathy while maintaining clear expectations.
- Availability for at least two weekend shifts.
Free employee blowouts Monday - Wednesday
Product Discounts
Commission on products and memberships sold
Required Experience:
Director
About Company
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