General Manager

Troon

Job Location:

Punta Gorda, FL - USA

Monthly Salary: $ 200000 - 225000

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Department:

Operations

Job Summary

Heritage Landing Golf Club is excited to announce the opportunity of General Manager (GM)! The GM manages all aspects of the club operations including relationships between the club and its members guests employees and community. Works directly with the Community Board of Directors ICON Leadership Finance/Budget Team and Vendors to provide unparalleled service accountability and the ultimate club experience for our residents.

Compensation: $200000 - $225000 based on experience and eligible for a performance bonus of up to 10% of the base salary.

Position Summary:

The General Manager (GM) is a Troon associate and the senior executive leader responsible for the professional management operational performance and financial health of the community and club operations. The GM protects property values supports resident experiences ensures compliance and leads the management team. The GM executes within adopted budgets and board policy while retaining authority over daily operations personnel and service delivery.

Core Responsibilities:

Executive Leadership:

Lead all managers associates and contract partners.
Establish culture expectations and accountability.
Maintain strong visibility within the community.
Deliver consistent professional operations.

Governance Partnership:

Serve as primary liaison to the boards.
Prepare agendas reports and recommendations.
Provide professional guidance for decision-making.
Maintain proper distinction between governance and operations.

Financial Stewardship:

Prepare and manage HOA and golf budgets.
Monitor financial performance.
Provide variance explanations and forecasting.
Ensure proper controls audits and reserve practices.
Oversee vendor and contract compliance.

HOA Amenity Operations:

Ensure clubhouse dining lifestyle fitness and common areas operate safely and efficiently.
Implement service standards.
Oversee preventive maintenance and vendor performance.

Golf Operations:

Provide executive leadership to golf department heads.
Ensure service staffing and financial performance.
Present reports to the Golf Board.
Coordinate shared services when appropriate.

Food & Beverage Strategic Oversight:

Provide executive direction to F&B leadership.
Ensure offerings align with financial objectives and community expectations.
Delegate daily execution to department leaders.

Resident Communication:

Maintain transparent communication.
Ensure follow-up.
Build trust and accessibility.

Strategic & Capital Planning:

Partner with boards on long-term planning.
Oversee projects with attention to cost timeline and resident impact.

Organizational Development:

Recruit develop and retain strong leaders.
Ensure HR compliance.
Build succession strength.

Decision Authority:

The GM holds final management authority over day-to-day operations staffing service models and expenditures within the approved budget.
Items requiring budget changes new policy or material deviation from adopted direction elevate to the board.

Operational Scope:

The GM provides executive oversight to both HOA amenities and golf operations while maintaining financial and governance separation between entities.

What Success Looks Like:

Financial discipline.
Predictable operations.
Strong leadership bench.
High resident satisfaction.
Clean audits.
No surprises to the board.

Qualifications:

Florida CAM License.
Senior leadership experience in community or club operations.
Strong financial and organizational capability.
Experience leading multi-department teams.
Large-scale or multi-entity environments.

Skills:

Executive leadership
Financial literacy
Governance partnership
Communication
Conflict navigation
Strategic thinking

Physical & Work Environment:

Combination of office and field activity.
Nights weekends holidays as required.

Employment Clarification:

The General Manager is employed and supervised by Troon.
All employment matters including hiring evaluation discipline compensation and termination are managed under Troon authority.

Benefits:

The following benefit programs are available to eligible employees:

Health Insurance with a generous employer contribution
Vacation
401k and employer contribution
Paid holidays
Life Insurance
Short Term Disability
Employee Assistance Program

Location: Punta Gorda Florida
Address: 14611 Heritage Landing Blvd. Punta Gorda FL 33955
Management brand presence: Troon/ICON-managed golf and community operation
Operating scale: HOA budget of roughly $8.5M and golf budget of roughly $5.5M or $14M combined based on your prior direction.
Community type: Gated residential golf and country club community with bundled/resort-style amenities. The public-facing club site highlights guard-gated entry golf dining fitness racquet sports bocce spa services and resort pool amenities.

About Heritage Landing:
Heritage Landings golf course has a unique history. It originally opened in 2007 as Tern Bay Golf & Country Club closed in 2008 and was later remastered in 2019 by Gordon G. Lewis into the current 18-hole Heritage Landing layout. The course is listed as a par 71 with Champion Paspalum on greens tees and fairways and multiple tee options ranging from about 4363 yards to 7122 yards.

The golf operation includes:

18-hole championship golf course
Driving range
Chipping area
Putting green
On-course/pro shop operation
Chelsea tee time/reservation system
Member resident and guest play dynamics
Community amenities

Heritage Landing is not just a golf club. It is a full lifestyle community:

Resort-style pool with gradual entry and lap lanes
Three restaurants including an outdoor pool café
Two full-service bars
Tennis
Pickleball
Bocce
Fitness center
Aerobics room
Full-service spa with nails and massage
Guard-gated entry

About Troon:

Founded in 1990 and headquartered in Scottsdale AZ Troon is the worlds largest professional club management company that specializes in services in golf hospitality and residential communities.âWith more than 900 locations in 45 states and 27 countries Troon is a leading employer in hospitality.âGuided by values that emphasize being infectiously energetic consciously kind and humbly prosperousâTroon offers professionals the opportunity to grow and succeed within a globally respected organization.âLearn more atâ.â

Required Experience:

Director