General Manager
Naples, FL - USA
Department:
Job Summary
- Prepares and monitors annual budget revenue goals and expenses as well as generating various (weekly monthly etc.) business volume forecasts managing the budget and what the board has outlined for the yearly loss/breakeven point.
- Monitors monthly and other financial reports/statements on a daily weekly and monthly basis for the facility and takes effective corrective action when necessary.
- Establishes basic personnel policy initiates and establishes basic personnel policy initiates and monitors policies relating to personnel actions and training along with professional development programs.
- Partners with the Golf Course Superintendent and coordinates golf operations and agronomy needs.
- Oversees the food & beverage lifestyle and wellness departments.
- Manages HOA/Board and developer relationships.
- Continues initiatives for community growth amenity expansions and opening new facilities.
- Ensures all Human Resources procedures and policies are followed by management staff.
- Develops maintains and administers a sound organizational plan and initiates improvements as necessary including capital planning and asset management.
- Attends workshops and meetings to keep abreast of current information and developments.
- Oversees the care and maintenance of all the facilitys physical assets and each individual facility.
- Coordinates marketing programs to promote the facilitys services to potential customers.
- Ensures the highest standards for food and beverage service on property.
- Implements policies and procedures for multiple departments including compliance with all company standards relating to quality of products and services.
- Responsible for interviewing hiring training planning assigning and directing work evaluating performance rewarding and disciplining associates; addressing complaints and resolving problems.
- Directly manages department members.
- Assures that each new Associate receives effective orientation and training.
- Develops and implements ongoing training programs.
- Must have a minimum of 5 years related experience as General Manager at a club.
- A four-year college degree is preferred but not required.
- PGA Member preferred not required.
- CMAA Member preferred not required.
- HOA experience is a plus.
- Strategic leadership culture development and team building.
- Must be proficient in the use of Microsoft Word Excel Outlook and PowerPoint.
- Must possess excellent written and oral communication skills.
- Must be highly organized and efficient with a high attention to detail.
- Must have exceptional communication and interpersonal skills.
- Must possess the ability to coordinate projects and delegate responsibility.
- Ability to analyze and resolve complex problems.
- Ability to establish and maintain effective working relationships.
This position includes eligibility for the following benefits subject to applicable plan terms:
- Healthcare Benefits Medical Dental and Vision coverage
- Retirement Benefits 401(k) with employer match (19 years of age and older)
- Time Off Paid time off (PTO) and leaves of absence in accordance with applicable law and eligibility criteria
- Additional Compensation Eligibility for Bonuses
Director
About Company
Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. We want to exceed your expectations every time you're our guest. Check for available tee times, find a Troon-managed course in your area, ... View more