General Manager

We believe were better together. As one team spanning coast to coast our core values guide our actions shape our culture and define our service.

Hospitality

Great hospitality starts with demonstrating genuine care for others. We do this through great food thoughtful service and safe responsible practices that protect our guests and teams.

Kindness and Respect

Two words that go hand-in-hand in what our work is truly about: taking care of people. Everyone has a seat at our table. We take the time to understand others and listen valuing diverse perspectives and responding with compassion and empathy.

Trust

We earn trust by doing what we say were going to do and taking ownership. We understand people count on us to deliver with consistency honesty and accountability across every location and line of business.

Innovation

We embrace fresh thinking and collaboration to find smarter ways to serve. With the flexibility to adapt across industries we design dining and workplace solutions that move our clients partners and teams forward.

Excellence

Excellence is how we operate daily. We hold ourselves to high expectations and take pride in our work. We lead with energy creativity and a service mindset that turns everyday into something exceptional.

As a General Manager in our rapidly growing organization you will serve as a strategic operational leader with end-to-end P&L ownership driving business performance financial growth and hospitality excellence. Reporting directly to the District Manager you will lead high-performing teams to elevate guest satisfaction across all workplace dining and café locations.

In this role you will blend day-to-day operational leadership with strategic financial management and tech-forward execution. As we scale our workspaces expand beyond traditional kitchens to encompass dynamic non-traditional dining and workplace solutions. Partnering with executive stakeholders you will empower managers establish operational standards bring creative solutioning to non-traditional dining formats and champion a culture centered on safety service and continuous innovation.

We are seeking a seasoned leader with strong business acumen and a passion for creating exceptional workplace dining experiences. If you thrive on motivating teams optimizing multi-unit food programs and fostering community engagement this role offers an exciting opportunity to make a high-visibility impact.

Key Responsibilities:

• Operational and Financial Ownership: Direct all day-to-day café operations P&L management budgeting and financial forecasting while maintaining strict alignment with fiscal and quality standards.
• Innovative Hospitality and Culinary Integration: Partner with culinary nutrition and marketing teams to launch modern dining concepts support sustainable food trends and curate engaging workplace environments.
• Stakeholder Collaboration: Collaborate closely with internal and external partners including procurement risk management culinary and people operations to support strategic business goals and brand standards.
• Talent and Culture Leadership: Lead comprehensive HR functions including talent acquisition professional development performance coaching and progressive counseling.
• Safety and Compliance: Cultivate an uncompromising culture of food safety workplace security and operational compliance.
• Communication and Responsiveness: Maintain clear honest and timely communication with clients leadership and guests ensuring all feedback and inquiries are resolved proactively.

Preferred Qualifications and Competencies:

• Bachelors degree in Hospitality Culinary Arts Business Management or equivalent professional experience.
• Minimum of 5 years of progressive food service management experience with a strong background in multi-unit or high-volume operations.
• Proven track record in financial management P&L accountability and budget optimization.
• Tech-savvy approach with a strong working knowledge of modern workspace tools data analytics and digital platforms.
• Exceptional leadership emotional intelligence and communication skills suited for a fast-paced evolving environment.
• Deep passion for sustainable food practices hospitality innovation and elevating the workplace experience.