Location: Portland OR
Status: Full-time Salaried Performance Bonuses
Schedule: Includes evenings and weekends Flexible hours with leadership autonomy
Compensation: Competitive base salary bonus structure
What is KidStrong
KidStrong is a science-based training program that helps kids win at life. We build strong confident high-character kids by developing the whole childbody brain and characterthrough high-energy coach-led classes. Our program serves ages crawling through 11 years old and accelerates milestones through expert coaching cutting-edge curriculum and strong parent partnership.
At KidStrong were growing fast and making a lasting impact and were looking for a driven dynamic General Manager to lead our team grow our membership and deliver an exceptional family experience.
The Role: General Manager
As the General Manager youll be the driving force behind sales operations and team leadership at KidStrong. Youll lead membership growth efforts optimize center operations and develop a high-performing team culture that aligns with our mission. Youll wear many hats but always with purpose and impact.
This is not your typical 9-to-5. Its a fast-paced leadership role built for someone who thrives on accountability loves to engage with families and leads with both heart and hustle.
Key Responsibilities
Sales & Membership Growth
Drive new membership growth through high-volume outbound sales efforts (100 calls/week typical)
Own the full sales pipeline & team manage inbound leads book and convert trials follow up with prospects
Track and exceed KPIs across trials conversions revenue and communication metrics
Develop marketing events at a local level to drive lead generation campaigns community activations and local partnerships
Deliver a mission-aligned sales experience that builds trust and communicates value to families
Center Leadership & Operations
Ensure the center runs smoothly professionally and on-brand every day
Oversee front desk systems: check-ins guest / trial registration transactions delinquent account follow-up customer care and schedule changes
Collaborate with the Coaching Team to ensure aligned execution of classes and programs
Manage scheduling budgets center cleanliness and compliance with KidStrong policies and operational standards
Respond promptly to corporate owner and member requests
Team Management & Culture
Hire train and develop team members
Lead by example modeling professionalism drive and mission-driven performance
Maintain strong internal communication about trial families member needs team updates etc.
Foster a team culture rooted in ownership accountability fun and continuous improvement
Who You Are
A bold confident leader you think like an owner and inspire others to do the same
Driven by results you thrive in a sales-forward performance-based environment
Highly organized and adaptable you balance structure with agility and always move with urgency
A natural communicator you build trust give clear feedback and coach others to grow
Passionate about kids families and creating positive change you want your work to matter
Qualifications
4 years of leadership experience in sales fitness education or service-based roles
Proven experience with outbound phone sales and CRM systems (100 calls/week preferred)
Track record managing KPIs revenue scheduling payroll and team performance
Strong tech proficiency comfortable using Google Office web apps etc.
Bachelors or associate degree in business education or related field preferred
Availability to work at least 34 weekday evenings and weekend day(s)
Bonus: Experience in childrens fitness enrichment programs or center-based operations
What Youll Love
Leading a high-energy mission-driven team
Making a real impact on the lives of kids and families
Performance bonuses based on membership growth
Free uniforms team discounts and access to professional training
Career development and advancement opportunities
A fast-paced rewarding environment where youll never be bored
Ready to Lead the Movement
If youre a passionate leader whos ready to make a difference hit ambitious goals and help kids unlock their superpowerswe want to hear from you.