GAL Program Specialist II

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About Us

DO YOUR CAREER JUSTICE! Each and every day North Carolinas courts help provide safety for our communities prosperity for our economy and protection for the rights liberties and freedoms that sit at the foundation of our state and federal constitutions. Consider an exciting and rewarding career with us and join the more than 7000 elected officials and employees who make up our workforce and help us ensure that justice is administrated without favor denial or delay.

Description of Work

Knowledge Skills and Abilities/Management Preferences

Responsibilities include but are not limited to the following:

• Respond to inquiries from potential volunteers. Process volunteer applications including criminal reference and other required checks.

• Create letters reports memos newsletters and other office communications.

• May maintain online profiles for the program including website volunteer sites and social media.

• Assist District Administrator in developing and implementing annual recruitment and training plans.

• Process volunteer appointment and release orders. Track case assignments and volunteer availability for additional case appointments.

• Notify volunteers of scheduled and impromptu reviews conferences and hearings.

• May attend court hearings and compile notes on proceedings as requested.

• At the request of the District Administrator schedule interviews screen and interview potential volunteers and check phone references.

• Under the direction of the District Administrator support the work of volunteers (depends on workload variables of district). If any of the assigned volunteers leave the cases the cases will either be assigned to another volunteer or will be removed from the Program Specialists caseload so that the Program Specialist can be successful in the majority of his/her essential duties which require presence in the office.

• Assist with duties as assigned by the District Administrator.

Knowledge Skills and Abilities / Competencies:

Knowledge of: office practices and procedures to organize and maintain the office; Microsoft Office and spreadsheet preparation for statistical reports; the Guardian ad Litem program as to is purpose objectives and responsibilities to communicate the program to volunteers the public staff and other professional personnel. Guardian ad Litem program regulations policies and procedures; supervision techniques and practices; child neglect and abuse laws; adolescent development and behavior; family dynamics; the court process; community resources; GAL training material; and interviewing techniques.

Skills in:working with community volunteers.

Ability to: apply specific rules and regulations to process; maintain records and documents; gather and report statistical information; transcribe material into correct form and to use proper grammar punctuation and spelling; listen with tact and diplomacy; exercise sound judgment; effectively use computer software available to the office; supervise volunteers and evaluate their performance; provide guidance to volunteers in writing advocacy plans reports to the court and making recommendations to the court in the best interest of children; provide creative leadership in recruiting supervising and maintaining volunteers speak effectively in public; clearly express ideas orally and in writing establish and maintain effective working relationships with others.

Required Experience:

IC