Enter a job title or keyword
Front Office Specialist (Medical Office)
Job Location:
Job Location:
Jacksonville, FL - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
3 July 2026 (30+ days ago)
Posted:
Application Deadline:
30 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
As a Front Office Specialist you will be the first point of contact for our patients helping create a welcoming and positive experience from the moment they walk through the door.
This role combines front desk responsibilities patient support and service excellence. The ideal candidate has strong communication skills enjoys helping others and is comfortable explaining healthcare information to patients in a clear and approachable way.
Essential Functions: (This list may or may not include all of the duties assigned)
- Develop and maintain proficiency in the use of the EMR System.
- Greet patients and guests warmly while providing exceptional customer service
- Answer patient questions and provide information regarding procedures and wait times
- Manage patient registration and direct guests appropriately
- Promote and educate patients about available services
- Maintain a clean and welcoming waiting area and support front desk operations
- Answering incoming phone calls scheduling appointments collecting payments and computer input
- Obtains authorizations referrals and verifies insurance eligibility
- Addressing patient conflicts and resolving them accordingly
- 50 wpm typing skill preferred
- Excellent verbal and written communication skills
- Ability to clearly explain information to patients
- Strong organizational and multitasking abilities
- Must pass a Drug screen and Background screening
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities knowledge skills abilities and working conditions may change as needs evolve.
If youre looking for a full-time opportunity where you can make a meaningful impact on patient experiences we would love to meet you
Location: Jacksonville FL 32256 Company: Jacksonville Hearing & Balance Institute
Pay: From $17.00 per hour
Required Hours: 7:45 am-5:00 pm M-F
Required Experience:
IC
About Company
North Florida’s largest and most trusted name in surgical care. Whether you’re a physician looking for resources and support or a patient looking for exceptional surgical care, North Florida Surgeons connects you with a trusted network and the tools you need to focus on what matters m ... View more
