Front Office Manager
Lynnwood, WA - USA
Job Summary
Rehab Without Walls Neuro Rehabilitation
Rehab Without Walls is seeking a friendly energetic and highly organized Front Office Coordinator to join our growing pediatric outpatient clinic in Lynnwood Washington. If you enjoy working with children and families thrive in a fast paced environment and love keeping things running smoothly this is the perfect opportunity to make a meaningful impact every day.
As the first point of contact for patients families and referral partners youll play a key role in creating a welcoming experience while supporting the daily operations of our clinic.
Full Time Benefits Include:
Competitive compensation
Medical dental and vision insurance
401(k) with company benefits
Paid time off and paid holidays
Employee discounts and wellness resources
Career growth and advancement opportunities
Supportive team environment and mission driven culture
Welcome patients families and visitors with exceptional customer service
Answer incoming calls and assist with scheduling and general inquiries
Receive referrals and verify insurance benefits and eligibility
Obtain insurance authorizations as needed
Schedule patient evaluations and ongoing appointments
Register patients and manage check in and check out processes
Collect copays and process credit card transactions
Maintain accurate patient accounts and electronic medical records
File fax scan and organize clinic documentation
Manage office and clinic supply inventory
Complete billing and payroll data entry
Coordinate staff breaks and lunches to ensure front office coverage
Build and maintain referral source relationships
Support marketing initiatives and community outreach efforts
Assist with opening and closing clinic responsibilities
Customer service focused professional with a positive and welcoming attitude
Highly organized with strong attention to detail
Comfortable multitasking in a busy healthcare environment
Strong communication and problem solving skills
Experience in a medical office front desk or healthcare setting preferred
Experience with insurance verification and scheduling is a plus
At Rehab Without Walls youll be part of a dedicated team that helps children and families achieve meaningful outcomes every day. If youre looking for a rewarding career where your organizational skills and positive energy can truly make a difference wed love to hear from you.
Apply today and grow your career with Rehab Without Walls in Lynnwood WA!
- Welcomes patients and visitors by greeting them in person or on the telephone; answers or refers inquiries
- Receives referrals and understands type of insurance benefits available
- Verifies insurances and obtains authorization from insurance companies
- Schedules patient appointments
- Registers patients checks patients in and out
- Collects copays at the time of each appointment and follows procedures for co-payment deposits
- Performs credit card transactions
- Maintains patient account balances
- Works with electronic medical records
- Files faxes and scans documents
- Manages and orders office supplies
- Completes billing and payroll data entry
- Schedules breaks and lunches with Aides to ensure front office is covered
- Maintains and develops referral source relationships
- Supports marketing and brand awareness as needed
- Completes clinic opening and closing duties as required
- Other duties as assigned
- Minimum of Associates Degree with business emphasis. Significant directly related medical office experience maybe considered in place of degree
- Minimum of two years front and back medical office work experience
- Presents professional attitude appearance strong customer service skills and use of judgment
- Knows advanced computer software (Microsoft Office) and has data entry skills
- Excellent organizational customer service and oral/written communication skills
Required Experience:
IC
About Company
BrightSpring Health Services is a leading provider of comprehensive home and community-based health services to complex populations.