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Front Desk Supervisor (Hotel) Joint Base Lewis McChord, WA
Job Location:
Job Location:
Joint Base Lewis McChord, WA - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
27 July 2026 (30+ days ago)
Posted:
Application Deadline:
24 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans Transitioning Military National Guard and Reserve Members Military Spouses Wounded Warriors and their Caregivers. If you have the required skill set education requirements and experience please click the submit button and follow the next steps. Unless specifically stated otherwise this role is On-Site
Front Desk Supervisor (Hotel) - Joint Base Lewis McChord WA
$20.84 is the hourly pay rate for this role. We offer a comprehensive package of benefits including paid time off medical/dental/vision insurance 401k and many other benefits to eligible employees.
JOB OVERVIEW:
Provide timely and professional check-in/check-out services in accordance with established scripting and standards.
DUTIES AND RESPONSIBILITIES:
QUALIFICATIONS AND REQUIREMENTS:
High School diploma or equivalent plus one-year front office/guest relations experience including some supervisory training/experience. Some college preferred. Must speak fluent English. Other languages preferred.
This job requires ability to perform the following:
Other:
Front Desk Supervisor (Hotel) - Joint Base Lewis McChord WA
$20.84 is the hourly pay rate for this role. We offer a comprehensive package of benefits including paid time off medical/dental/vision insurance 401k and many other benefits to eligible employees.
JOB OVERVIEW:
Provide timely and professional check-in/check-out services in accordance with established scripting and standards.
DUTIES AND RESPONSIBILITIES:
- Assist in supervising the front desk function; ensure staff is properly trained including service expectations hotel facilities and services local directions property management and reservations systems safety and emergency procedures etc.
- Monitor performance and recommend corrective or disciplinary action. Alert management of potentially serious issues.
- Up-sell rooms where possible to maximize hotel revenue.
- Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges completing cashier or other reports preparing deposit and counting/securing assigned bank.
- Routinely check in/check-out guests answer phones take reservations and assist staff with job functions. May be responsible for issuing safe-deposit boxes to guest and ensuring the security of keys.
- Promote hotel services facilities and outlets; provide guests with information such as local attractions and directions to increase guest satisfaction.
- Complete opening and closing shift duties and communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
- Respond appropriately to guest complaints. Make appropriate service recovery gestures in accordance with established guidelines.
- Promote teamwork and quality service through daily communication and coordination with other departments.
- Perform other duties as assigned which may include guest room tours concierge services special guest requests etc.)
QUALIFICATIONS AND REQUIREMENTS:
High School diploma or equivalent plus one-year front office/guest relations experience including some supervisory training/experience. Some college preferred. Must speak fluent English. Other languages preferred.
This job requires ability to perform the following:
- Frequently standing up behind the desk and front office areas
- Carrying or lifting items weighing up to 50 pounds
- Handling objects products and computer equipment
- Use a keyboard to operate various property management and reservations systems etc.
Other:
- Communication skills are utilized a significant amount of time when interacting with guests and employees.
- Reading and writing abilities are utilized often.
- Basic math skills are used frequently.
- Problem solving reasoning motivating and training abilities are often used.
- May be required to work nights weekends and/or holidays.
Required Experience:
Manager
About Company
VetJobs & Military Spouse Jobs works with our employer partners to source, screen, and move qualified talent to the desktops of the Hiring Managers. Application is a two-step process, so please be patient with the team. When you submit to a position on our site your information will ... View more
