This is a remote position.
Lawrence Hall is seeking a professional friendly and highly organized Remote Front Desk Specialist to join our team. This Full-Time Fully Remote position serves as the first point of contact for internal and external communications ensuring smooth daily operations excellent customer service and efficient administrative support.
The Remote Front Desk Specialist will manage incoming calls emails scheduling requests and virtual communication channels while maintaining professionalism accuracy and confidentiality. The ideal candidate is detail-oriented dependable and able to multitask effectively in a remote work environment.
At Lawrence Hall we are committed to a mission-driven workplace focused on supporting children youth and families through education behavioural health services workforce development and community-based programs.
Requirements
Serve as the first point of contact for incoming calls emails and virtual inquiries.
Respond to and route communications to appropriate staff and departments.
Manage scheduling appointments and calendar coordination in a remote setting.
Provide administrative and clerical support to staff across departments.
Maintain accurate digital records files and documentation.
Assist with data entry and basic database management tasks.
Coordinate virtual meetings video calls and conference schedules.
Monitor and manage shared inboxes and communication platforms.
Handle inquiries professionally and provide accurate information.
Follow up on requests to ensure timely resolution.
Maintain confidentiality of sensitive information at all times.
Support internal teams with daily administrative tasks.
Perform additional duties as assigned.
Benefits
Competitive hourly compensation.
Health dental and vision insurance.
Paid time off and company holidays.
Retirement savings plan.
Fully remote work flexibility.
Professional development opportunities.
Supportive and collaborative team culture.
Career growth opportunities within the organization.
Application Process
Interested candidates should submit a resume and brief cover letter outlining their experience and qualifications. Applications are reviewed on a rolling basis and qualified candidates will be contacted for interviews.
Lawrence Hall is an Equal Opportunity Employer committed to diversity equity and inclusion.
Required Skills:
Strong verbal and written communication skills. Excellent customer service and interpersonal skills. Strong organizational and multitasking abilities. High attention to detail and accuracy. Proficiency in Microsoft Office and Google Workspace. Familiarity with Zoom Microsoft Teams or similar communication tools. Ability to manage scheduling and digital communication tools effectively.
Required Education:
High school diploma or equivalent required. Associates degree in Business Administration Office Administration Communications or related field preferred. Bachelors degree is a plus but not required. Additional training or certification in office administration or customer service is advantageous.
This is a remote position. Lawrence Hall is seeking a professional friendly and highly organized Remote Front Desk Specialist to join our team. This Full-Time Fully Remote position serves as the first point of contact for internal and external communications ensuring smooth daily operations exce...
This is a remote position.
Lawrence Hall is seeking a professional friendly and highly organized Remote Front Desk Specialist to join our team. This Full-Time Fully Remote position serves as the first point of contact for internal and external communications ensuring smooth daily operations excellent customer service and efficient administrative support.
The Remote Front Desk Specialist will manage incoming calls emails scheduling requests and virtual communication channels while maintaining professionalism accuracy and confidentiality. The ideal candidate is detail-oriented dependable and able to multitask effectively in a remote work environment.
At Lawrence Hall we are committed to a mission-driven workplace focused on supporting children youth and families through education behavioural health services workforce development and community-based programs.
Requirements
Serve as the first point of contact for incoming calls emails and virtual inquiries.
Respond to and route communications to appropriate staff and departments.
Manage scheduling appointments and calendar coordination in a remote setting.
Provide administrative and clerical support to staff across departments.
Maintain accurate digital records files and documentation.
Assist with data entry and basic database management tasks.
Coordinate virtual meetings video calls and conference schedules.
Monitor and manage shared inboxes and communication platforms.
Handle inquiries professionally and provide accurate information.
Follow up on requests to ensure timely resolution.
Maintain confidentiality of sensitive information at all times.
Support internal teams with daily administrative tasks.
Perform additional duties as assigned.
Benefits
Competitive hourly compensation.
Health dental and vision insurance.
Paid time off and company holidays.
Retirement savings plan.
Fully remote work flexibility.
Professional development opportunities.
Supportive and collaborative team culture.
Career growth opportunities within the organization.
Application Process
Interested candidates should submit a resume and brief cover letter outlining their experience and qualifications. Applications are reviewed on a rolling basis and qualified candidates will be contacted for interviews.
Lawrence Hall is an Equal Opportunity Employer committed to diversity equity and inclusion.
Required Skills:
Strong verbal and written communication skills. Excellent customer service and interpersonal skills. Strong organizational and multitasking abilities. High attention to detail and accuracy. Proficiency in Microsoft Office and Google Workspace. Familiarity with Zoom Microsoft Teams or similar communication tools. Ability to manage scheduling and digital communication tools effectively.
Required Education:
High school diploma or equivalent required. Associates degree in Business Administration Office Administration Communications or related field preferred. Bachelors degree is a plus but not required. Additional training or certification in office administration or customer service is advantageous.
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Monthly Salary:
Experience Required:
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