Front Desk

Front Desk South Bend IN

This opening with our clients hospitality team is a full-time opportunity for someone who enjoys working directly with people in a fast-paced customer-focused environment. The Front Desk Agent will serve as the first point of contact for guests assisting with check-ins reservations guest questions and overall front desk operations while helping create a positive guest experience from arrival to departure. Previous hotel front desk experience is required.

The schedule for this role may vary based on business needs and could include days evenings weekends holidays and occasional overnight shifts. The company is looking for someone professional dependable and comfortable working as part of a team to support daily hotel operations.

Job Duties:
Greeting and welcoming guests in a friendly and professional manner
Handling guest check-ins check-outs and reservation updates
Answering phones and assisting guests with questions regarding hotel services and local attractions
Processing payments and following cash handling procedures
Maintaining accurate guest information and front desk records
Completing shift checklists reports and general front desk tasks
Communicating with housekeeping and other departments to support guest needs
Promoting hotel programs packages and guest services
Assisting with resolving guest concerns in a timely and professional manner
Supporting overall front office operations as needed

Its a match for someone who enjoys interacting with people can stay organized in a busy environment and takes pride in providing strong customer service. This role would fit well for someone with previous hotel front desk hospitality receptionist or customer service experience who enjoys being part of a team-oriented environment.

Requirements:
Previous hotel front desk experience required
Strong communication and customer service skills
Comfortable using computers and front desk systems
Professional appearance and dependable attendance
Ability to multitask and work efficiently in a fast-paced environment
Ability to stand and move throughout the shift as needed
Flexibility to work varying schedules including weekends and holidays

Benefits:
Holiday Pay
Vacation Pay
Health Insurance
401K Benefits
Chance to win a brand-new car

Personnel Partners a division of Specialized Staffing Solutions LLC. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.