Enter a job title or keyword
Front Desk SalesFitness Consultant
Job Location:
Job Location:
Hermitage, PA - USA
Hourly Salary:
USD 14 - 15
Hourly Salary:
Posted:
21 August 2026 (20 days ago)
Posted:
Application Deadline:
18 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Fitness Consultant
Position Summary
The Fitness Consultant is the first and last impression of the club playing a critical role in delivering exceptional customer service while supporting membership growth and daily operations. This position is responsible for creating a welcoming environment engaging prospective and existing members driving membership sales activities and ensuring the club remains clean organized and operating at the highest standards.
The ideal candidate is energetic personable sales-minded and passionate about providing outstanding service while contributing to the clubs overall success.
Essential Responsibilities
Member Experience
- Greet every member and guest with enthusiasm and professionalism.
- Build positive relationships with members to create a welcoming and engaging club environment.
- Ensure all members check in properly and resolve any account or access issues.
- Respond to member questions concerns and requests in a timely and professional manner.
- Deliver exceptional customer service that promotes member satisfaction and retention.
Sales & Lead Generation
- Conduct club tours for prospective members.
- Assist with membership sales and enrollment by following the companys sales process.
- Perform outbound prospecting and follow-up calls to generate appointments and memberships.
- Promote club programs personal training and member referral opportunities.
- Support club promotions marketing initiatives and community outreach events.
Club Operations
- Maintain a clean organized and inviting club environment throughout each shift.
- Complete assigned cleaning zones and operational checklists.
- Monitor and restock club supplies and inventory as needed.
- Ensure the front desk is organized accurate and operating efficiently.
- Assist with opening and closing procedures.
Administrative Responsibilities
- Process memberships payments and account updates accurately.
- Maintain confidentiality of member information.
- Communicate effectively with club leadership regarding member feedback operational issues and sales opportunities.
- Assist leadership with additional operational duties as assigned.
Qualifications
Required
- High school diploma or equivalent.
- Previous customer service hospitality retail or sales experience preferred.
- Strong communication and interpersonal skills.
- Positive attitude with a passion for helping others.
- Basic computer and point-of-sale system experience.
- Ability to multitask in a fast-paced environment.
- Ability to work flexible hours including evenings weekends and holidays.
Preferred
- Previous experience in a health club fitness center or membership-based business.
- Sales experience with demonstrated ability to meet or exceed goals.
Key Performance Indicators (KPIs)
Success in this role is measured by:
- Membership Sales
- Outbound Lead Activity
- Appointment Show Rate
- Membership Conversion Rate
- Success Session Booking Rate
- Member Referrals
- Member Satisfaction
- Club Cleanliness & Operational Standards
- Front Desk Accuracy
- Attendance & Reliability
Schedule
This position may be full-time or part-time and requires flexibility to work mornings evenings weekends and holidays based on business needs.
Why Join Workout Anytime
At Workout Anytime were committed to creating an exceptional experience for every member every visit. As a Member Experience Expert youll play a vital role in welcoming members supporting club growth and helping people achieve their health and fitness goals. We offer a fun team-oriented environment with opportunities for advancement and professional development.
Compensation: $14.00 - $15.00 per hour
ABOUT WORKOUT ANYTIME:
Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneurs prestigious list of top 500 Franchises for 2024!
Atlanta-based Workout Anytime is a 24-hour seven-day-a-week fitness concept with 180 units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland the company was formed to provide members with first-class fitness facilities at the lowest cost possible deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.
Mission
To provide a friendly convenient life-changing journey withpassion.
Vision
To reshape the fitness community where everybody aspires to be the best they can be.
Values
- Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members partners and staff.
- Care - We provide our members partners and staff with an environment that is welcoming and respectful of each individual.
- Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team.
Strategic Drivers
- Think Big
- Keep It Simple
- Do It With Integrity
Required Experience:
Contract
About Company
Become a personal trainer in 4 weeks through our online personal trainer certification program. Get ISSA certified and land your dream job as a fitness expert.
