Front Desk Receptionist

Singh Spas

Job Location:

Weston, WI - USA

Hourly Salary: $ 15 - 16

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

Responsive recruiter

Benefits:

401(k)
401(k) matching
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
Wellness resources

Front Desk Receptionist

Hand & Stone Massage and Facial Spa
Hiring for Weston/Davie and Sunrise-Sawgrass

$15$16 per hour $30 commission for every membership sold bonuses

Full-Time and Part-Time Opportunities
Bilingual English/Spanish Preferred

Are you friendly confident dependable and comfortable asking for the sale

Hand & Stone Massage and Facial Spa is hiring Front Desk Receptionists for our Weston/Davie and Sunrise-Sawgrass locations.

This is a sales-focused front desk role not a receptionist-only position. You will help create a great guest experience schedule appointments sell memberships and help keep the spa fully booked.

Candidates may be considered for either location based on proximity availability and business needs.

Compensation and Benefits

$15$16 per hour base pay
$30 commission for every membership sold
Monthly performance bonuses
Team contests and incentives
Complimentary massage or facial each month
Employee discounts on spa services and retail products
Paid training and ongoing coaching
Growth opportunities into leadership and management roles
Professional and supportive team environment

What Youll Do

Welcome guests and provide friendly professional customer service
Answer phones and schedule massage and facial appointments
Check guests in and out accurately
Explain membership benefits and confidently ask for the sale
Sell spa memberships and meet individual sales goals
Recommend services enhancements and retail products
Call and text guests to book appointments
Confirm appointments and quickly fill cancellations
Encourage guests to prebook their next visit
Follow up with prospective members and past guests
Maintain a clean organized and welcoming front desk
Support massage therapists and estheticians during busy shifts

What Success Looks Like

Meeting membership sales and conversion goals
Booking appointments and helping keep the schedule full
Encouraging prebooking upgrades and retail sales
Providing an excellent guest experience
Maintaining reliable attendance and punctuality
Working well with the front desk and service provider teams

Schedule Requirements

Our busiest times are evenings and weekends. Applicants must be available to work:

Evenings
Weekends
Some holidays as needed

Schedules are based on the needs of the spa. Reliable transportation dependable attendance and punctuality are required.

Qualifications

Customer service front desk reception retail hospitality or sales experience preferred
Comfortable recommending services and asking for the sale
Friendly confident and professional communication skills
Ability to work in a fast-paced goal-driven environment
Comfortable using computers appointment software and point-of-sale systems
Reliable punctual and able to work assigned shifts
Spa fitness hotel medical office retail or wellness experience is a plus
Bilingual English/Spanish is a plus

Growth Opportunities

Top performers may advance into:

Lead Spa Associate
Assistant Spa Manager
Spa Manager

Join a growing multi-location Hand & Stone team where strong performance is recognized and rewarded.

Apply today. Qualified applicants will be contacted to schedule an interview.

Compensation: $15.00 - $16.00 per hour

At Hand and Stone Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists Estheticians Spa Managers and Spa Associatesat all stages of their careers. Full Time Part Timewe can provide the perfect fit with FLEXIBLE schedules.

Hand & Stones focus is on creating an experience that exceeds our guests expectations. We treat every guest & employee with respect. We know if you have happy employees you will have happy clients. Become part of the team and youll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination benefits compensation day to day activities and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

Required Experience:

Junior IC

Responsive recruiterBenefits:401(k)401(k) matchingBonus based on performanceCompetitive salaryEmployee discountsFlexible scheduleFree uniformsOpportunity for advancementTraining & developmentWellness resourcesFront Desk ReceptionistHand & Stone Massage and Facial SpaHiring for Weston/Davie and Sunri...