Front Desk Data Entry Specialist

Front Desk / Data Entry Specialist - Hanscom AFB MA (#R10288)

Location:Hanscom Air Force Base MA
Employment Type: W2 / Full-Time
Hourly Rate: $27.43 per hour

About Greenlife Healthcare Staffing:

Greenlife Healthcare Staffing is a leading nationwide recruitment agency dedicated to connecting healthcare professionals with top-tier opportunities. We partner with hospitals clinics nursing homes multi-specialty groups and private practices to match talented individuals with roles that align with their skills and career goals.

Position Overview:

Greenlife Staffing is seeking a professional Front Desk / Data Entry Specialist to provide administrative customer service scheduling reception and data management support services at Hanscom Air Force Base. The selected candidate will serve as the first point of contact for visitors and customers support Transition Assistance Program (TAP) operations maintain accurate records assist with scheduling and provide administrative support to the Military and Family Readiness Center in accordance with established procedures and performance standards.

Why Join Us

• Competitive Compensation: Earn $27.43 per hour providing essential administrative and customer service support at a military installation.
• Comprehensive Benefits: W2 employment position with full-time consistent schedule.
• Work Schedule: Full-Time Monday through Friday 40 hours per week. Typical schedule consists of five (5) shifts per week at eight (8) hours per shift. Position is performed onsite during Military and Family Readiness Center operating hours.
• Professional Growth: Gain valuable experience in a collaborative innovative and supportive environment while supporting military service members veterans and their families.
• Impactful Work: Contribute to a mission-driven organization dedicated to improving outcomes for service members veterans and families through professional administrative and customer service support.

Qualifications:

• Job Qualifications & Certifications:
  • Minimum one (1) year of customer service experience.
  • Minimum one (1) year of administrative clerical receptionist or office support experience preferred.
  • Proficiency with Microsoft Office Suite (Word Excel Outlook PowerPoint).
  • Strong verbal and written communication skills.
  • Ability to work independently and professionally in a customer-facing environment.
  • Ability to organize prioritize and manage multiple tasks.
  • Ability to maintain confidentiality and handle sensitive information.
  • Ability to obtain installation access and satisfy applicable security requirements.
  • High School Diploma or equivalent preferred.
• Skills:
  • Previous front desk or receptionist experience.
  • Experience supporting military government veterans workforce or community-service programs.
  • Experience with scheduling systems and database management.
  • Experience performing high-volume data entry.
  • Familiarity with military support programs employment services or customer-support operations.

Key Responsibilities:

• Receive and route incoming telephone calls.
• Greet visitors customers service members veterans and family members entering the Military and Family Readiness Center.
• Provide professional customer service and respond to routine inquiries.
• Schedule customers for workshops classes appointments and TAP services.
• Maintain accurate customer records and program documentation.
• Perform data entry within AFFIRST and other Government systems.
• Update and maintain electronic and physical records.
• Support Transition Assistance Program (TAP) scheduling and documentation requirements.
• Assist Government personnel with administrative and clerical support functions.
• Generate and maintain monthly activity and utilization reports.
• Ensure data accuracy and completeness in all assigned systems.
• Monitor client sign-in processes and records management activities.
• Maintain confidentiality of customer and Government information.
• Support office operations filing correspondence and document management activities.
• Coordinate with Government personnel regarding scheduling customer needs and reporting requirements.
• Comply with all security installation access and information assurance requirements.

How to Apply: If you are ready to take the next step in your career and make a difference in the healthcare industry we want to hear from you! Submit your Resume/CV to or call our office at to learn more about this opportunity and others we offer.

Greenlife Healthcare Staffing - Empowering Healthcare Professionals Enriching Lives

Required Experience:

IC