Front Desk Assistant
Job Summary
JOB TITLE: Front Desk Assistant
GENERAL SUMMARY OF DUTIES:
- Greeting patients
- Performing check-in procedures
- Maintaining current demographic and insurance information in computer and in the chart
- Performing office opening procedures petty cash balancing co-pay/co-insurance collection and assisting patients as needed
- Primary focus is servicing patients in the lobby with backup for phones and other front office personnel
REQUIREMENTS:
- High School Diploma with 1-2 years experience in healthcare background
- Knowledge of clinic policies and procedures
- Knowledge of computer systems programs
- Knowledge of medical terminology
- Must be able to multi task
- Must be able to express compassion and kindness to patients calling and being seen in the office
- Must maintain a professional and upbeat attitude
- Skill in written and verbal communication and customer relations
- Ability to work with effectively with medical staff Management authorizations external agencies and patients
- Requires sitting and standing associated with a normal office environment
- Normal busy office environment with much patient contact
- Occasional evening or weekend work
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities knowledge skills abilities and working conditions may change as needs evolve.
Required Experience:
Junior IC
About Company
Surgery Partners, a leading operator of surgical facilities and ancillary services, provides healthcare experiences between providers and patients.