Fraud Manager, Ford Credit Risk Management Organization

We are the movers of the world and the makers of the future. We get up every day roll up our sleeves and build a better world -- together. At Ford were all a part of something bigger than ourselves. Are you ready to change the way the world moves

The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships we provide financing personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.

The Fraud Manager is a high-impact leadership position within Ford Credits Risk Management Organization. It requires a blend of fraud expertise strong leadership organization skills sound analytical abilities and excellent communication skills. The person in this role will be responsible for leading all fraud identification and mitigation efforts within Ford Credits Risk Management Organization.

What youll do...

• Lead mentor and develop a small high-performing team of fraud analysts/investigators fostering a culture of accountability integrity and continuous improvement.
• Oversee the end-to-end investigation of suspected fraudulent loan/lease applications dealer transactions and account activity including origination funding and servicing fraud (e.g. identity theft synthetic identity straw purchases income/employment misrepresentation title/collateral fraud and first-party fraud).
• Develop implement and continuously refine fraud detection strategies scorecards and rules in partnership with Risk Credit Originations and Technology teams to minimize losses while preserving a positive dealer and customer experience.
• Monitor fraud trends emerging schemes and industry intelligence; proactively adjust detection models and team procedures to stay ahead of evolving fraud tactics.
• Partner with Underwriting Funding Collections Legal and Compliance to escalate resolve and remediate confirmed fraud cases including referrals to law enforcement and regulatory reporting (e.g. SARs) where required.
• Prepare and present regular reporting to senior leadership on fraud trends loss metrics case outcomes and the effectiveness of fraud prevention controls.
• Manage relationships with third-party fraud detection vendors and tools evaluating new technologies and analytics platforms to improve detection accuracy and reduce false positives.
• Ensure procedural compliance across fraud operations to support successful outcomes on internal and external (regulatory) audits.
• Establish and maintain case management protocols ensuring investigations are thorough well-documented and completed within service level expectations.
• Support dealer-facing fraud awareness and training efforts and serve as a subject matter expert/point of escalation for complex or high-dollar fraud cases.
• Ensure all PII and confidential company/customer information is handled and secured in accordance with company policy and applicable law.
• Operate within headcount staffing and budget guidelines while managing team workload and productivity.

Youll have...

• Bachelors degree or equivalent relevant experience.
• Several years of experience in fraud investigation fraud strategy credit risk or loss prevention within auto finance consumer lending or banking including prior people-leadership or team-lead experience.
• Strong working knowledge of fraud typologies relevant to auto lending (application/identity fraud synthetic identity straw borrowers income/employment falsification title and collateral fraud dealer fraud).
• Working knowledge of applicable regulations and industry standards such as FCRA ECOA UDAAP GLBA BSA/AML/SAR requirements and Red Flags Rule.
• Demonstrated analytical skills with the ability to interpret data trends fraud scorecards and portfolio-level metrics to drive decision-making.
• Excellent written and verbal communication skills with experience presenting findings and recommendations to senior leadership.
• Proven ability to lead coach and develop a team while managing competing priorities in a fast-paced environment.
• Strong collaboration skills with experience partnering across Credit Originations Funding Compliance Legal and Technology functions.
• Experience with fraud detection systems case management tools and/or credit bureau and identity verification platforms.

Even better you may have...

• Certified Fraud Examiner (CFE) or similar professional certification.
• Experience specifically within a captive auto finance company or auto lending environment.
• Familiarity with dealer-level fraud schemes and floorplan/wholesale fraud detection.
• Experience building or enhancing fraud detection models machine learning-based scoring or rules-based fraud engines.
• Prior experience working with law enforcement external investigators or regulatory examiners on fraud matters.
• Experience managing third-party fraud vendor relationships and RFP/vendor evaluation processes.
• Advanced degree (MBA or related field).

Additional Requirements.

• Position will be a Hybrid Position with in-person work being conducted at Ford Credit Headquarters in Dearborn MI
• Expected in-person work a minimum of 4 days per week.
• Some occasional overnight travel may be required

You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!

As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all of the above No matter what you choose we offer a work life that works for you including:

Immediate medical dental vision and prescription drug coverage

Flexible family care days paid parental leave new parent ramp-up programs subsidized back-up child care and more

Family building benefits including adoption and surrogacy expense reimbursement fertility treatments and more

Vehicle discount program for employees and family members and management leases

Tuition assistance

Established and active employee resource groups

Paid time off for individual and team community service

A generous schedule of paid holidays including the week between Christmas and New Years Day

Paid time off and the option to purchase additional vacation time.

This position is leadership level 5 and ranges from $141700-$268300.

Final determination of salary grade will be based on candidates skills and experience and base salary will be set within the applicable range according to job scope responsibility and competitive market value.

For more information on salary and benefits click here: New Hire Benefits

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran the United States if you need a reasonable accommodation for the online application process due to a disability please call 1-.

This position is hybrid with a requirement to be onsite four or more days per week. #LI-Hybrid #LI-FordCredit #LI-JB5