Forward Deployed Engineer

HireVouch


Job Location:

Redwood City, CA - USA

Monthly Salary: Not Disclosed
Posted on: 26 days ago
Vacancies: 1 Vacancy

Job Summary

ABOUT THE ROLE

As a Senior Forward Deployed Engineer youll deliver our voice AI solutions to enterprise clients embedding with their teams to build production-ready systems. Youll bridge technical and non-technical stakeholders with exceptional communication driving adoption and shaping our platform through customer insights.

KEY RESPONSIBILITIES

  • Lead end-to-end delivery of projects using Retells voice agent platform - from prototyping to production communicating progress and risks clearly.

  • Become go-to experts on building voice AI solutions especially LLM prompting tips & tricks.

  • Build full-stack integrations (Python JavaScript) with enterprise tools (e.g. CRMs ERPs scheduling tools)

  • Partner with sales to engage clients to gather requirements prototype demos and present system designs.

  • Scope projects resolve blockers and align teams with concise updates.

  • Codify reusable patterns into tools or platform components.

  • Translate field feedback into actionable product and GTM recommendations.

YOU MIGHT THRIVE IF

  • Have 2 years in customer-facing technical roles (e.g. Solutions Engineer Technical PM Customer Success/Support engineer Ex-founder).

  • Excel at communication & explaining complex technical concepts to non-technical audiences.

  • Have delivered systems in fast-paced ambiguous settings.

  • Write production-grade code (Python JavaScript or similar).

  • Understand LLM-powered systems and their impact on user experience.

  • Proactively manage risks and maintain momentum under pressure.


Required Experience:

IC

ABOUT THE ROLEAs a Senior Forward Deployed Engineer youll deliver our voice AI solutions to enterprise clients embedding with their teams to build production-ready systems. Youll bridge technical and non-technical stakeholders with exceptional communication driving adoption and shaping our platform ...