Fire & Security Service Technician

About Us:

Johnson Controls a global leader in thermal management mission-critical building systems energy efficiency and decarbonization helps customers use energy more productively reduce carbon emissions and operate with the precision and resilience required in rapidly expanding industries such as data centers healthcare pharmaceuticals advanced manufacturing and higher education.

For more than 140 years Johnson Controls has delivered performance where it really matters. Backed by advanced technology lifecycle services and an industry-leading field organization we elevate customer performance turn goals into real-world results and help move society forward.

What We Offer:

• Competitive hourly pay Sign-On Bonus
• Paid training and continuous development opportunities
• Company vehicle (field-based role)
• Career advancement within a global organization
• Referral bonus programs
• Comprehensive benefits package including:
• Medical Dental Vision Insurance
• Health Savings Account (HSA)
• Life Insurance
• 401(k) with company match
• Short-term & long-term disability coverage
• Employee Assistance Program (EAP)
• Wellness programs and more

Responsibilities:

• Respond to service calls and diagnose issues with fire alarm and life safety systems
• Perform troubleshooting repair programming and system testing
• Service and maintain systems from multiple manufacturers (including SimplexGrinnell)
• Read and interpret blueprints schematics and technical documentation
• Communicate professionally with customers to identify issues and provide solutions
• Complete service documentation using mobile devices and customer systems
• Participate in on-call rotation and respond to after-hours service needs as required
• Maintain inventory and ensure readiness of tools and equipment
• Identify system improvements and recommend upgrades or solutions (upselling opportunities)
• Support mentor and collaborate with team members when needed

Required Qualifications

• 35 years of experience in:
• Fire alarm and life safety systems
• Low voltage systems (access control intrusion or related)
• Strong troubleshooting and technical diagnostic skills
• Ability to read and interpret blueprints diagrams and specifications
• Working knowledge of test equipment (multimeter analyzers etc.)
• Strong communication and customer service skills
• Valid drivers license with acceptable driving record
• Ability to perform physical tasks (lifting 5070 lbs climbing ladders working in confined spaces)
• Willingness to work flexible hours including weekends and on-call rotation
• Ability to follow safety procedures and company guidelines

Preferred Qualifications

• NICET Level II certification (or actively pursuing)
• Technical training or certification in electronics or fire systems
• Experience with CCTV IP networks and integrated security systems
• Prior experience with system programming and commissioning

Salary Range:
$26.00 $34.00 per hour (based on experience skills and qualifications)

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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.