Security Service Technician (union)

What you will do

A Johnson Controls Service Technician is a troubleshooter and service expert. You will alleviate concerns the customer may have regarding a security system. You will advise customers and the customer care center of the status of systems and processes inspections. You will repair or replace burglar alarms fire alarms CCTV systems Card Access systems and other security equipment. This Technician will be set up with all of the tools and equipment needed to work independently from a remote location. Provide our customers with the highest level of service to solve building inefficiencies and resolve service-related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service

How you will do it

As a Commercial Service Technician you will locate and alleviate trouble with damaged equipment or wiring; readjust equipment repair or replace inoperative equipment and test for operation; prepare trouble order forms to report temporary repairs. You will also coordinate inspections and/or installations with police fire departments or other appropriate agencies. Service Technicians will be responsible for the service and repair Commercial security/Fire Alarm/CCTV/Card Access systems. Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.
Provide quotes to support recommendations and solutions.

What we look for

Required

• High School Diploma or equivalent.
• Minimum 3-4 years experience installing and inspecting/repairing Security or comparable product line.
• Experience with Card Access/CCTV/IP cameras
• Excellent communication skills.
• Electrical/Electronic background.
• Valid drivers license.

Preferred

• Fire alarm experience preferred.
• Some college preferred.
• NICET II or greater preferred.

What Benefits are Provided

• Paid Time Off

• Retirement benefit

• Medical insurance benefit

Pay Range: $40.09 hourly ratedeterminedby the CBA/rate sheet. The posted salary range reflects the target compensation for this role. However we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range we encourage you to apply. To support an efficient and fair hiring process we may use technologyassistedtools including artificial intelligence (AI) to helpidentifyand evaluate candidates. All hiring decisions areultimately madeby human reviewers.

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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.