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Financial Services Specialist

Sentara Hospitals


Job Location:

Virginia Beach, VA - USA

Hourly Salary: USD 21 - 32
Posted: 6 September 2026 (5 days ago)
Application Deadline: 9 December 2026
Vacancies: 1 Vacancy

Job Summary

City/State

Virginia Beach VA

Work Shift

First (Days)

Overview:

Financial Service Specialist

Remote opportunity on the Centralized Authorizations team! Do you have strong attention to detail and great communication skills

The Financial Services Specialist is responsible for accurately identifying and registering patient insurance and benefit details while safeguarding protected health information (PHI). This role interacts with patients using system tools to gather information explain financial responsibilities and guide those needing financial assistance. The Financial Services Specialist may also generate insurance and self-pay estimates to ensure efficient timely processing before services are provided.

  • Provides financial education and/or financial assistance opportunities to consumers prior to services being rendered
  • Collects balances or other monies due at time of pre-registration process

  • Creates self-pay and insurance estimates

Remote schedule opportunity candidates in the Hampton Roads area (Virginia). Must be able to get to the Independence area of Virginia Beach as required.

Other Requirements

Strong communication skills both verbal and written

Very strong attention to detail

Ability to enter and manage sensitive personal and financial information

Virginia Remote/best qualified candidates will be available to work at the VB office when necessary to provide team building or education

Education

  • High school graduate or equivalent (Required)

Experience

  • 6 months related experience such as customer service medical office setting other healthcare or revenue cycle/billing setting (Required)

  • Insurance experience strongly preferred

Skills:

  • Excellent communication skills

  • Strong attention to detail

We provide market-competitive compensation packages inclusive of base pay incentives and benefits. The base pay range for full-time employment is $21.87 - $32.87 hourly. Additional compensation may be available for this role such as shift differentials standby/on-call pay overtime shift premiums extra-shift incentives or bonus opportunities. Compensation within the range may vary based on qualifications experience location market conditions and business needs.

Benefits: Caring For Your Family and Your Career

Medical Dental Vision plans

Adoption Fertility and Surrogacy Reimbursement up to $10000

Paid Time Off and Sick Leave

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long-Term Short-Term Disability and Critical Illness plans

Life Insurance

401k/403B with Employer Match

Tuition Assistance $5250/year and discounted educational opportunities through Guild Education

Student Debt Pay Down $10000

Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.

Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000-member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.


In support of our mission to improve health every day this is a tobacco-free environment.

For positions that are available as remote work Sentara Health employs associates in the following states:

Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.


Required Experience:

IC


About Company

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Sentara Health, is an integrated, not-for-profit health care delivery system in Virginia and North Carolina. Sentara improves health everyday.

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