Field Service Technician (NJNYPA)

By joining Bio-Techne youll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne and all of its brands provides tools for researchers to further treat and prevent disease worldwide.

Pay Range:

Position Summary:

Entry level field technician to service revolutionary protein analysis instrumentation. The successful candidate will be a key member of a field team responsible for maintaining instruments and supporting customers to a high standard across North position is located in the greater New Jersey New York and Pennsylvania territory andwillsupport customers in these regionsand occasionally across North America. Up to 50% travel could be required for position.

Salary Range: $70000 - $80000 (Salary to be determined by the applicants experience education skills and abilities as alignment with market data and internal equity).

Key Responsibilities:

• Customer and Instrument Support Perform installations qualifications and preventive maintenance on complex electro-mechanical scientific instruments in a laboratory environment. Maintain effective communication with customers to ensure efficient service. Ability to prepare samples for instrument testing andbasic laboratory skills are essential. Completion of service protocols that meetcGMP documentation requirements. Field based role with regional and possible national travel.
• Schedule Administration and Inventory Management - Works with direct supervision to manage and schedule customer submission of service reports to clients accurate data entry into CRM software monthly expenses and mileage logs. Management of personal inventory for field support and cost management.
• Support of Sales Field Applicationsand Technical Support Teams - Work collaboratively to support teams with pre and post sales inquiriesand tasks.

Education and Experience:

• Associate degree in an engineering or science field and 1 year offield service experience in a life science biotech or medical industry OR completion of military electrical technical training and 1 year offield service experience in a life science biotech or medical industry OR minimum of 3years offield service experience in a life science biotech or medical industry.
• Strong computer skillsincluding Windows Microsoft Office and experience is a plus.
• Laboratory experience is preferred.

Knowledge Skills and Abilities:

• Brand ambassador with professional demeanor and strong customer service skills
• Excellent written and verbal communication skills
• Excellent attention to detail time management and interpersonal skills
• Basic laboratory skills including experience in BSL2 and BSL3 labs
• Valid drivers license and good driving record is required
• The ability to lift and carry tools parts and instruments weighing up to 50 lbs.

Why Join Bio-Techne:

• We offer competitive insurance benefits starting on day one: medical dental vision life short-term disability long-term disability pet and legal and ID shield.

• We invest in our employees financial futures through 401k plans an employee stock purchase plan (ESPP) Health Saving Account (HSA) Flexible Spending Account (FSA) and Dependent Care FSA.

• We empower our employees develop their careers through mentorship promotional opportunities training and development tuition reimbursement internship programs and more.

• We offer employee resource groups volunteer paid time off employee events and charity drives to build a culture of caring and belonging.

• We offer an accrued leave policy with paid holidays paid time off and paid parental leave.

• We foster a culture of empowerment and innovation where employees feel valued and encouraged to bring their new ideas to the table.

Bio-Techne is an E-Verify Employer in the United States.

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.

To protect the interests of all Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.

If you require a reasonable accommodation to complete an application participate in an interview or take part in any other stage of the recruitment process please contact for assistance.