Field Service Supervisor ( Commercial HVAC)

Position Overview
Job Title: Field Service Supervisor
Location: Davenport IA
Schedule: Full-Time 8-hour shifts Overtime Available On-call Rotation
Pay Range: up to $60 per hour (DOE)

Job duties:

• Lead coordinate and support daily field service operations for commercial and industrial HVAC systems.

• Provide hands-on technical support troubleshooting and guidance to service technicians on complex repairs and equipment issues.

• Oversee service calls preventive maintenance equipment installations and warranty work to ensure quality and timely completion.

• Coordinate technician schedules workload assignments and service priorities to meet customer needs.

• Monitor job progress service quality labor efficiency and adherence to safety standards.

• Assist with diagnosing complex HVAC and refrigeration systems including chillers boilers RTUs VRF and VAV systems.

• Communicate with customers project managers and internal teams to resolve service issues and maintain strong customer relationships.

• Mentor and develop technicians through on-the-job training technical guidance and performance feedback.

• Ensure accurate service documentation work orders equipment records and reporting.

• Help identify opportunities to improve service efficiency customer satisfaction and overall department performance.

Job Requirements:

• 5 years of commercial or industrial HVAC service experience including experience providing technical leadership or mentoring technicians.

• EPA Universal Certification.

• Iowa HVAC License or the ability to obtain one within the probationary period.

• Valid drivers license and clean driving record.

• Ability to pass a drug screening.

• High school diploma or equivalent.

• Strong troubleshooting organizational communication and customer service skills.

• Ability to lead field personnel while maintaining a hands-on approach to technical problem-solving.

Preferred:

• Previous experience as a Field Service Supervisor Lead HVAC Technician or Senior Service Technician.

• Experience supporting educational commercial or industrial facilities.

• Familiarity with chillers cooling towers boilers pumps burners RTUs VRF and VAV systems.

• OSHA 10 certification or higher.

• OEM certifications from manufacturers such as Trane Carrier Daikin or similar.

• Experience coordinating technician schedules reviewing service reports and improving field service performance. ...

What We Offer:

• Competitive experience-based pay

• Year-round work and job stability

• Paid time off and holidays

• Health dental and vision insurance (for you and your family)

• 401(k) with 4% company match

• Short-term and long-term disability coverage

• Company vehicle with fuel card

• Paid training and certification opportunities

• Overtime pay

• Relocation assistance

Check out this video to learn more about Crete United!

Build the future with Crete United!

Crete United is an equal opportunity employer considering all applicants for employment regardless of race color religion sex gender identity pregnancy national origin ancestry citizenship age marital status physical disability sexual orientation genetic information or any other characteristic protected by state of federal law. Women and minorities are encouraged to apply.

Required Experience:

Manager