Field Auto Adjuster Durham NC

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In this role you will leverage your expertise in auto damage assessment to inspect vehicles evaluate losses and prepare or audit accurate comprehensive estimates for both first- and third-party material damage claims across auto or specialty lines. The ideal candidate brings proficiency in CCC ONE estimating software strong negotiation and time management skills and a customer-focused approach to delivering an exceptional claims experience.

National General Insurance is seeking an experienced Auto Field Adjuster to join our field estimating team supporting the Durham North Carolina market. This is a territory-based field position and candidates must reside within 30 miles of Durham.

This role also plays a key part in supporting team success through training mentoring quality control and providing technical guidance on material damage claims. An active adjusters license is strongly preferred; if not currently held candidates must be willing to obtain licensure shortly after hire.
Key Responsibilities

Possesses strong estimating fundamentals in order to create or audit estimates of damages on 1st and 3rd party material damage losses of all severities

Possesses a deep understanding of the content of all policy types written by the company

Negotiates settlements makes settlement payments and documents all activities in the most complex of files across multiple lines

Evaluates settlement alternatives by reviewing regulatory compliance and fair claims practices; makes decisions on best option

Builds mastered relationships with both internal and external customers across multiple lines