Field Access Manager, Great Lakes St Louis Memphis

Galderma is the emerging pure-play dermatology category leader present in approximately 90 countries. We deliver an innovative science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981 we have dedicated our focus and passion to the human bodys largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we are in shapes our lives we are advancing dermatology for every skin story.

We look for people who focus on getting results embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all they must be passionate about doing something meaningful for consumers patients and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company we embrace diversity and respect the dignity privacy and personal rights of every employee.

At Galderma we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled direct impact.

Job Title: Field Access Manager Great Lakes

Location: St Louis MO - Memphis TN

The Opportunity:

The Field Access Manager is a field-based position that will assist accounts in gaining access to Galdermas biologic treatment. The role is in Galdermas Therapeutic Dermatology Business Unit and will provide access assistance education and general support to patients with prurigo nodularis and atopic dermatitis.

The role will have a specified geography and partner closely with key stakeholders within the US cross functional teams as well as external partners and directly reports to the Field Access Director team.

Key Responsibilities

Members of the Field Access Management (FAM) team will be responsible for the following:

• Key member in optimizing the experience for both the patient and the account

• Identify troubleshoot and assist with resolving access challenges for patients prescribed Galderma products

• FAMs will educate and support accounts by:

  • Deliver information and education on Galdermas patient support services and product access to solve complex reimbursement challenges

  • Support the execution of strategic and tactical initiatives within assigned geographic region supporting Regional Sales Manager and 5-7 Account Managers

  • Adhere to complex compliance business rules to ensure patient confidentiality and access to care

  • Resolve field-based access issues by serving as the escalation point for all Sales Managers in assigned geographic region

  • Partner with Sales Team Market Access and Patient Services colleagues to enhance the positive patient and practice experience

• Partner external stakeholders such as Specialty Pharmacies and HUB services for a seamless patient journey

• Act as a subject matter expert to assist customers in reducing non-clinical barriers to patient access to therapy

• Educate Dermatology customers on Galderma patient services offerings through regularly scheduled meetings business reviews and educational programs

Qualifications:

• Bachelors degree in relevant field required

• 5 years of experience in the pharmaceutical industry; dermatology and/or biologic experience preferred

• 2 years in a reimbursement or access role supporting prescription based products

• Proven experience successfully launching new to market specialty products and resolving difficult access challenges

• Understands utilization management tools prior authorizations and appeals

• Account management experience preferred

• Cross-functional experience required proven track record of collaboration and coordination

• Exceptional communication and presentation skills: ability to articulate a point of view succinctly and effectively to leadership and external customers

• Comprehensive analytical/strategic thinking skills

• Ability and confidence to work effectively and with a sense of urgency

• Adaptability resilience and tenacity and ability to quickly pivot

• Proficient in English MS Office; especially Word Excel and PowerPoint

Physical Requirements and Work Environment

This role requires regular travel and the ability to effectively perform work in a variety of professional environments including customer sites healthcare settings conferences and company locations. Responsibilities may involve extended periods of driving standing walking and presenting as well as transporting materials necessary to support customer interactions and business objectives. Work environments and physical requirements may vary based on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

This job description describes the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities. Duties and responsibilities may be modified added or removed as necessary to meet business and organizational needs.

Benefits

Galderma offers a competitive and comprehensive benefits program including medical dental and vision coverage a 401(k) plan with employer match paid time off and other benefits subject to eligibility and applicable plan terms.

Work Authorization

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the United States.

What We Offer
At Galderma youll be part of a purpose-driven organization committed to advancing dermatology and improving patient outcomes worldwide. We offer competitive compensation annual incentive opportunities and comprehensive benefits along with meaningful opportunities for growth development and collaboration in an inclusive and innovative environment.

Next Steps

• If your profile is a match we will invite you for a first virtual conversation with the recruiter.

• The next step is a virtual conversation with the hiring manager

• The final step is a panel conversation with the extended team

Dont meet every single requirement At Galderma we are dedicated to building a diverse inclusive and innovative workplace. If youre excited about this role but your experience doesnt align perfectly with the qualifications listed we encourage you to apply anyway!

If you are considering employment at Galderma review our job postings at Please be aware of fraudulent job offers and individuals falsely claiming to represent our Human Resources department. Our company will never request or offer payment personal financial information or sensitive data (such as Social Security numbers or bank details) during the early stages of recruitment. All legitimate communications from our HR team will come from official company email domains and follow our established hiring process.