Feature Systems Engineer Partner Programs

Do you want to drive business strategy and define products for software and digital experiences Enterprise Connectivity Business Operations team translates those strategic choices into tangible business propositions. We represent the voice of the customer as we build distinctive always-on connected vehicle technologies and services that transform the ownership experience.

Launched in 2023 Integrated Services creates and markets new customer experiences by integrating hardware software and services across Ford Blue Model e and Ford Pro. These products and services allow Fords retail and commercial customers to customize their vehicles like never before with OTA (over-the-air)-driven experiences that grow better over time. Ford is developing leadership at the forefront of connected digital platforms that will revolutionize every aspect of how vehicles function the way people interact with them and the value those vehicles provide.

Join us in shaping the future of Ford Motor Company as part of a global organization with exceptional colleagues in world-class facilities. As part of Ford Design youll be at the cutting edge of Fords most strategically critical work designing people and societys needs into the heart of our next generation of products services and experiences.

In this position...
Serves as Fords technical authority for connected vehicle features responsible for defining requirements governing cloud-to-vehicle interfaces ensuring supplier implementation alignment and validating compliance with Ford architecture cybersecurity privacy and customer experience expectations.

What youll do...

The Ford FSE acts as the system owner for connectivity features and cloud-integrated services. The role bridges product requirements vehicle engineering cloud services privacy compliance provisioning telematics fleet services OTA updates and supplier integration activities. The FSE establishes Ford-defined behavior and interfaces while ensuring supplier implementations are aligned with Ford standards and customer experience requirements.

Requirements & Systems Architecture

• Define connected vehicle technical security privacy safety and regulatory requirements.
• Own Ford cloud interface definitions and connectivity architecture requirements.
• Define Ford Well-Known Signals event models signal mappings enumerations units and expected vehicle behavior
• Maintain requirements through change-control and legal-review processes.

Supplier Integration & Technical Leadership

• Communicate Ford feature expectations and technical requirements to suppliers.
• Drive closure of feature gaps identified between Ford and supplier implementations.
• Review supplier sequence diagrams implementation proposals and architectural responses.
• Ensure supplier solutions remain aligned with Ford architecture and interfaces.

Cloud & Backend Systems Ownership

• Define and govern Ford cloud integration requirements
• Own customer authorization account-linking and VIN association workflows.
• Define backend activation and deactivation requirements for connected services.
• Govern fleet-management feature-package and remote-command cloud services

Customer Experience & HMI Definition

• Define customer authorization and onboarding experiences.
• Define connected services disclaimers and setup wizard behavior.
• Establish Ford UI/UX expectations for privacy account management and connected services.
• Define profile synchronization and user-management expectations.

Privacy Cybersecurity & Regulatory Compliance

• Define privacy controls consent requirements and data-sharing behaviors.
• Ensure connected features comply with cybersecurity privacy and ePrivacy requirements.
• Define regional compliance and regulatory reporting requirements.
• Establish governance for fleet-privacy and dual-consent frameworks.

OTA & Software Update Governance

• Define OTA/MMOTA deployment requirements and strategies.
• Own software-update content rollout policies and version governance.
• Define cloud deployment requirements for emissions battery-health and regulatory data reporting.

Provisioning & Manufacturing Integration

• Define End-of-Line (EOL) provisioning requirements and cloud registration processes.
• Govern Sync key allocation and supplier-feed integration requirements.
• Define cloud-triggered carrier provisioning and SIM activation processes.

Connected Feature Governance

• Define operational behavior for remote climate control remote start lock/unlock vehicle health alerts vehicle location EV charging panic alarms and stolen vehicle services.
• Establish expected command responses and status-reporting requirements.
• Define fleet telematics signals events and command capabilities.

Verification & Validation

• Verify supplier implementation compliance with Ford-defined architectures and requirements.
• Validate signal mappings telemetry behavior status reporting and cloud integrations.
• Confirm regulatory privacy and customer experience requirements are satisfied.

Fleet & Telematics Services

• Define fleet enrollment and feature-package management requirements
• Govern telematics payload definitions data integrity requirements and reporting expectations.
• Define fleet remote-command authorization and lifecycle management requirements.
  

Youll have...

• Bachelors degree in Engineering
• 5 years of systems engineering experience including experience in telematics or cloud-connected product program.
• 5 years of experience supporting complex products development or service launches integrations or validation cycles coordinating across internal organizations & external suppliers integration issues through resolution or documented disposition
• 5 years of experience defining or reviewing the architecture of connected products or services including system interfaces and architecture deliverables such as interface specifications sequence diagrams or data-flow diagrams.

Even better you may have...

• Masters degree in relevant Engineering / technical field.
• Experience supporting OEM / vehicle program through integration and launch including coordinating vehicle cloud/backend and supplier teams; managing integration issues through resolution or formal disposition; and contributing to release-readiness evidence or post-launch issue resolution

You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!

As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all of the above No matter what you choose we offer a work life that works for you including:
Immediate medical dental vision and prescription drug coverage
Paid parental leave new parent ramp-up programs subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement fertility treatments and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
Generous vacation time sick/personal time and paid holidays including between Christmas Eve and New Years Day

This position is a salary grade 7 to 8 ranges from $86600-$166200 Final determination of salary grade will be based on candidates skills and experience and base salary will be set within the applicable range according to job scope responsibility and competitive market value.

For more information on salary and benefits click here: sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran the United States if you need a reasonable accommodation for the online application process due to a disability please call 1-.

This position is hybrid with a requirement to be onsite four or more days per week. #LI-Hybrid #LI-KD1