Family Services Specialist (Bilingual Creole required)

Were Hiring! Join Our Mission to Empower Families!

Location: Delray Beach/Boynton Beach area FL

Schedule: Full-Time MondayFriday (M-Th: 8AM-5:30PM/Fri: 8AM-12PM)

Pay: up to $23.39 per hour commensurate with experience

The Early Learning Coalition of Palm Beach County is seeking a dedicated and bilingual Family Services Specialist to advocate for families and help them access essential early learning programs and services. If youre passionate about making a difference and fluent in English & Creole this is your opportunity to make a lasting impact in your community.

What Youll Do

• Provide Child Care Resource & Referral (CCR&R) services in the community.
• Screen applicants for financial assistance and determine eligibility for programs such as School Readiness VPK CSC Scholarship Head Start and Early Head Start.
• Advocate for families assess needs and assist with enrollment transfers and service terminations.
• Maintain accurate family information in the Enhanced Field System (EFS) database.
• Manage a caseload while accurately documenting case notes and ensuring compliance with confidentiality and reporting requirements.

What Were Looking For

• Bilingual proficiency in English & Creole Required (read write speak).
• Bachelors degree in Education Early Childhood Education Child Development Human Services Social Work or related field.
• At least 2 years of experience in CCR&R eligibility determination or childcare enrollment processes.
• Strong customer service and communication skills
• Proficiency in Microsoft Office (Excel Word) and ability to troubleshoot basic tech issues.
• Tech-savvy with proficiency in Microsoft Office CRMs and cloud-based systems.

Why Youll Love Working Here

• Opportunity to make a real impact in the lives of children and families.
• Collaborative mission-driven team environment
• Competitive pay benefits and opportunities for growth.
• Schedule: Mon-Thu 8:00AM-5:30PM Fri 8:00AM-12:00PM.

Benefits Include:

• Comprehensive health dental and vision insurance
• Generous Paid time off and holidays
• Retirement plan with employer contribution
• Tuition Reimbursement
• Employee Assistance Program

Ready to join us Apply today and help shape the future of early learning in Palm Beach County!

Link to full job description:

No Recruiters Please

Required Experience:

IC