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Family Engagement Specialist
Job Location:
Job Location:
San Francisco, CA - USA
Hourly Salary:
$ 26 - 29
Hourly Salary:
Posted:
21 August 2026 (22 days ago)
Posted:
Application Deadline:
18 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
About Glide
GLIDE is a nationally recognized center for social justice dedicated to fighting systemic injustices creating pathways out of poverty and crisis and transforming lives. Through its integrated comprehensive services advocacy initiatives and inclusive community GLIDE empowers individuals families and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of societys most pressing issues including poverty housing and homelessness and racial and social justice. GLIDEs mission is to create a radically inclusive just and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization
Position Summary
The Family Engagement Specialist serves as the primary point of contact for families accessing the Family Resource Center. This position creates a welcoming and inclusive environment while providing family-centered support through outreach coaching resource navigation intake and assessment parent education and community engagement. The Specialist builds trusting relationships with families Family Child Care (FCC) providers community partners and internal programs to increase family stability and promote healthy child development.
Working from a strengths-based and trauma-informed approach the Family Engagement Specialist supports families in identifyinggoals accessing resources strengthening parenting practices and connecting to services that promote long-term well-being. The position also supports Family Resource Center operations through front desk coordination event support inventory management documentation and program implementation.
Essential Duties and Responsiblities
Family Engagement & Coaching
- Build trusting relationships with children parents caregivers and Family Child Care providers.
- Provide ongoing strengths-based coaching and support.
- Assistfamilies in developing individualized goals and action plans.
- Support parents with child development behavior guidance stress management and family well-being.
- Connect families with internal and external resources.
- Maintain an activecaseload and document services.
Resource Navigation
- Conductdetailed orientedfamily-centered intake assessments.
- Completeand recordassessments and referralinformation;assistfamilies with accessing food diapers housing resources benefits and other community supports.
- Follow up with families to monitorprogress.
- Advocate for family needs while promoting self-sufficiency.
- When neededpartner with GLIDE programs programleadersand external agencies.
Community Outreach
- Conduct outreach throughout the community and with Family Child Care providers.
- Promote FRC resources and build relationships with community organizations and partners.
- Support mobile outreach activitiesand represent the Family Resource Center at community events.
Family Resource Center Operations
- Welcome families and visitors and coordinateparticipantcheck-in.
- Facilitate parenting workshops lead support groupsandassistwith childrens programming.
- Maintain informational materials ordersuppliesandmaintainan organized welcoming reception area.
- Actively participatein meetings; support daily Family Resource Center operations such as managing inventory of diapers food and other basic needs.
- Support Child Watch services as needed.
- Support special projects and community initiatives.
Documentation & Data
- Maintainaccuratecase notes and track goals and outcomes.
- Complete required documentation in Salesforce and other data systems.
- Monitor participation and program outcomes.
- Maintain HIPAA documentsecurityand clientconfidentialityconcerns.
Minimum Qualifications
- Minimumtwo years of experience working with children and families.
- Experience providing family support coaching case management outreach or resource navigation.
- Knowledge of child development family systems and parent-child relationships.
- Experience working with low-income families and culturally diverse communities.
- Strong interpersonal written and verbal communication skills.
- Ability to facilitateworkshops and groups.
- Proficiencywith Microsoft Office; Salesforce preferred.
- Ability to workoccasional evenings weekends and holidays.
- Ability to travel throughout San Francisco and Treasure Island.
Preferred Qualifications
- Training in Family-Centered Coachingstrengths-based coaching or related models.
- Training in Trauma-Informed Care.
- Familiarity with Conscious Discipline 123 Magic social-emotional learning or other relationship-based behavior support approaches
Physical Requirements
- Ability to work on a computer and see details of objects atcloserange.
- Ability to hear within normalrange and communicate effectively (in person telephone orZoom).
- Finger dexterity and the ability to use all standard office equipment.
- Sit or stand comfortably;and the ability to navigate throughout office spaces (via elevator or stairs).
$26.80 - $29.81 an hour
This is a fulltime (40 hour/week) Non-Exempt position.
Work Environment
GLIDEs buildings are located in the Tenderloin maintains an open door policy to the community and its clients who frequently enter and leave the building.
This role is covered by the collective bargaining agreement.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
About Company
LOVE IN ACTION FOR SIXTY YEARS This is a place of hope, meaning and purpose. Visit GLIDE in San Francisco and become a part of something bigger – a movement […]
