Fairfield Inn & Suites Indianapolis East Front Desk Agent

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes smooth check-ins and friendly farewells. Youre the face of the hotel making every interaction feel effortless and inviting. Behind the scenes you keep the front desk humming with precision juggling reservations requests and surprises like a hospitality ninja. If you love turning first impressions into lasting memories this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request youre all about making their stay unforgettable.
• Communication Champ: You know how to get the message acrossclearly confidently and with a smile. Whether its chatting with guests or coordinating with the team you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up youre already on it. You think fast act smart and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations check-ins check-outs and financial details No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical Dental and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
* Newly renovated Guest Room featuring new furniture new double pillow top mattresses and bedding 37 Flat Panel TVs with High-Def * At Fairfield Inn & Suites Indianapolis East we are an award winning hotel which is conveniently located 7 minutes east of Downtown Indianapolis via I-70. The hotel has close proximity to the Indianapolis Convention Center Lucas Oil Stadium NCAA Hall of Champions Conseco Fieldhouse Indiana State Fairgrounds Indianapolis Museum of Art (IMA) Indianapolis Motor Speedway Broad Ripple and Bulter University. We pride ourselves on value and service with room service free breakfast a heated indoor pool/whirlpool fitness center and business library. Additionally being included in a multi-hotel complex allows us to offer guests access to our full service Marriott which features newly renovated indoor pool expanded fitness center and restaurant which are all on the same campus. Our upscale Fairfield Inn & Suites is ideal for both business and leisure travelers.

Required Experience:

Unclear Seniority