Facility Site Advisor
San Ramon, CA - USA
Job Summary
Job Title
Facility Site AdvisorJob Description Summary
The Facilities Site Advisor (FSA) is a key member of the Cushman & Wakefield onsite account team with dual reporting to the Site Leader and Workplace Experience Manager. This individual plays a vital role in ensuring employees have a positive productive experience at the clients offices by keeping facilities well maintained responsive and ready for daily operations.The FSA provides tactical support related to workplace tools processes and services. Acting as the eyes and ears of the workplace this role is the first point of contact for employee needs and collaborates with cross-functional teams to enhance the employee experience in alignment with client priorities.
The ideal candidate will be hospitality-focused collaborative and an energetic self-starter. Strong communication skills a positive attitude and the ability to thrive in a fast-paced environment are essential.
Job Description
Responsibilities
Greet visitors manage security badging and support meeting coordination.
Order and stock supplies; maintain overall office aesthetics.
Handle mail services including receiving delivery and shipping.
Support Workplace Programs and Operations including:
Responding to internal service tickets.
Coordinating office repairs moves and furniture needs.
Supporting safety programs.
Tracking budgets expenses purchase orders and invoices.
Monitoring space utilization and workstation assignments.
Coordinate employee engagement and social events.
Manage vendor relationships (office supplies pantry shredding janitorial HVAC first aid plants etc.).
Serve as liaison with property management and other client departments (Safety BT Benefits People & Purpose Legal & Compliance Marketing etc.).
Schedule monitor and close out work orders using CMMS.
Provide general facility management services ensuring timely issue resolution.
Coordinate with contractors for equipment service and repairs.
Conduct site inspections track work orders and verify vendor invoices.
Support vendor performance management training and compliance with billing procedures.
Communicate frequently with clients vendors and landlords to resolve issues and provide updates.
Skills & Qualifications
Required:
High School Diploma or GED equivalent.
Minimum 1 year of experience in facilities workplace operations customer service or hospitality.
Strong communication time management and organizational skills.
Ability to adapt to new technologies and organizational changes.
Proficiency with Microsoft Office Suite.
Ability to reconcile budgets and manage workplace expenses.
Preferred:
3 years of facilities workplace operations or customer service/hospitality experience.
Experience with reporting data entry scheduling and vendor coordination.
Some college coursework or degree preferred.
Work Environment
Professional office environment using standard equipment (computers phones photocopiers filing systems).
May require travel between properties in varying weather conditions.
Physical Demands
Ability to stoop stand climb and lift up to 25 lbs.
Clear verbal communication and ability to read/write instructions and technical documents.
Frequent visual focus on printed materials schematics and digital screens.
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs generally including health vision and dental insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and paid and unpaid time away from addition to a comprehensive benefits package Cushman and Wakefield provide eligible employees with competitive pay which may vary depending on eligibility factors such as geographic location date of hire total hours worked job type business line and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement the geographic area in which the work will be performed market pay rates in that area and the candidates experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $24.65 - $29.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA) if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield please call the ADA line at 1- or email. Please refer to the job title and job location when you contact us.
INCO: Cushman & WakefieldRequired Experience:
Unclear Seniority
About Company
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