Facilities Coordinator

• $55000- $60000base salary range annual bonus potential!
• 100% Remote in the United States- residing in Chicago IL highly preferred. Due to state-specific regulatory requirements Potbelly does not currently support remote work from the following states: Alaska California and Hawaii. To be considered for this position you must be able to perform the role from a state not listed above at the time of hire and for the duration of employment.

Job Title: Facilities Coordinator

Department/Function: Facilities

Location: Support Center

Reports to:

Sr. Facilities Manager Operations Facilities/Property

Job Level - 2

Full-Time

Exempt

Travel Requirements:

Rarely

The Facilities Coordinator will play a key role in driving our R&M expenses downward through work order management vendor management full proposal review to include an awareness of time needed to complete a Preventative Maintenance & repair work order and current parts costs and bringing new and innovative ideas to the table. The Facilities Coordinator will also provide support to the field.

The Facilities Coordinator will develop strong vendor relationships be responsible for specific categories as determined by Sr Facilities Manager assist in creating developing and implementing facility individual will support all company driven will act as back up to Sr. Facilities Manager and Facilities Team as needed.

Some of the main responsibilities of the Facilities Coordinator include managing the PM Expense & budgets contributing to Vendor performance management work order flow management proposal review review and process invoices special projects preparing monthly reports and facilitating overall communication to the field pertaining to facility management initiatives.

This position is measured by time to complete work orders budget expense and P&L line items.

FOCUS

Specific Responsibilities

• Manage the maintenance of fully functional and compliant facilities as well as assist in the annual plan and budget for responsible regions and or categories.
• Maintain tracking reports on budget management for unplanned maintenance contractual maintenance programs special projects and review/approval of all invoices pertaining to the same.
• Complete review of proposals prior to approval
• Maintaining and updating Parts Listings
• Become proficient in knowledge of all PB shop related equipment to include but not all inclusive refrigeration HVAC hot water heaters doors and locks grease traps and plumbing.
• Knowledgeable of time needed to complete needed repairs.
• Assist in vendor post-work verifications and regular vendor performance review.
• Manage services of third-party contractors as well as monitor their daily performance and PM completion within allotted time.
• Ability to communicate with customers (operations team) to identify specific and general facility needs to better service the shops.
• Working knowledge of applicable regulations standards and safety practices.
• Available to be On-Call monitoring MOL as assigned 24/7 or to respond to emergency scenarios from shop or vendors
• Assist with any other Facilities related duties as requested

ESSENTIAL PHYSICAL FUNCTIONS

• Must have the ability/stamina to work a minimum of 50 to 55 hours a week.
• Ability to lift a minimum of 50 pounds frequently.
• Ability to travel in the field as needed.
• Will frequently reach feel bend stoop carry finely manipulate and key in data.
• Must be able to work in both warm and cool environments indoors and outdoors.
• Must be able to tolerate higher levels of noise from music customer and employee traffic.
• Must be able to tolerate potential allergens:peanut products egg dairy gluten soy seafood and shellfish.
• Ability to support several fast-paced high-volume customer-focused shops through organization and coordination of schedules supervision and counseling of employees problem-solving maintaining cleanliness and providing great customer service.
• Must be able to engage in problem-solving skills to help identify and solve potential issues in the field.
• Must be able to communicate heavily with employees and Support Center and Zone Team members through telephone e-mail and in-person communications.

EXPERIENCE EDUCATION AND BEHAVIORS

• Must represent The Potbelly Advantage and Our Values.
• Education:High School diploma or equivalent associate degree preferred
• Experience:5 years in general facilities maintenance/management preferred with restaurant industry experience particularly refrigeration being a definite a plus. Experience in workflow management systems.
• Skills: Excellent organizational and time management skills; Ability and desire to work with minimal guidance; Strong initiative Outgoing and enthusiastic and fun Strong written and oral communication skills Detail oriented. Microsoft Word Strong Excel PowerPoint and Workflow Management System.
• Must have strong interpersonal skills and have the ability to build strong relationships with vendors landlords and city government contacts.
• Ability to manage and adhere to budgets.
• Qualities: Passionate energetic flexible highly motivated and must be able to work independently.
• Must be willing to work non-traditional hours.

Potbelly Sandwich Works may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment process. These tools may collect and analyze data including questionnaire and assessment responses resume content and professional profile information. AI-assisted tools are used for all position types. All final employment decisions are made by people. Potbelly may also use additional AI-assisted tools from time to time in its hiring process.

If you have questions about how AI is used in connection with your application or if you would like to request a reasonable accommodation related to the use of AI in the hiring process please contact

Application Deadline:We accept applications for this positionuntil 12/31/2026.We encourage all individuals tosubmittheir applications.

Required Experience:

IC