Experienced Service Engineer, Process Engineering

Johnson & Johnson

Job Location:

Palm Beach Gardens, FL - USA

Monthly Salary: Not Disclosed

Posted on: 13 days ago

Vacancies: 1 Vacancy

Job Summary

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at .

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Engineering

Job Sub Function:

Process Engineering

Job Category:

Scientific/Technology

All Job Posting Locations:

Palm Beach Gardens Florida United States of America

Job Description:

Johnson & Johnson is currently recruiting for a Experienced Service Engineer to be based at Palm Beach Gardens FL.

About Orthopedics

Fueled by innovation at the intersection of biology and technology were developing the next generation of smarter less invasive more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopedics Ready to join a team thats reimagining how we heal Our Orthopedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports extremities and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at in Service engineering projects including planning and completing assigned tasks on time and with high quality.

Leads Service investigations develops plans and executes tasks to resolve process issues including Nonconformances (NC) complaint investigations audit observations and Corrective and Preventive Actions (CAPA).

Monitors post-launch service performance analyzing results to identify root causes of issues and implementing necessary product or service improvements.

Supports hardware and software design changes throughout the product lifecycle to ensure ongoing serviceability and effectiveness.

Provides daily support and guidance to production and Service.

Drives quality and serviceability improvements using Process Excellence tools to resolve complex operational issues and enhance service offerings.

Understands existing processes tooling setup and machine programs to perform tasks related to process validation (Installation Qualification Operation Qualification Performance Qualification Computer Software Validation and Test Method Validation) and engineering studies.

Leads process improvements in Service systems by applying appropriate engineering principles and standard strategies such as Lean and Six Sigma.

Leads gage design measurement system analysis and gage implementation as needed. Can operate various measuring tools including micrometers calipers comparators tensile testers and coordinate measurement systems to support engineering testing.

Develops fixtures and designs tools and can effectively communicate and work with tool designers.

Leads acquisition of new equipment including user requirements specifications machine selection installation validation employee training and other related equipment responsibilities as needed.

Reviews complex layouts and drawings for clarity completeness conformity to standards procedures specifications and accuracy of calculations and dimensions.

Writes protocols and reports.

Participates in and leads designed experiments and capability studies as support staff collects and maintains documents and records process specifications.

Performs programming setup and troubleshooting of complex equipment or measuring instruments.

Gathers process documentation and conducts training on processes materials and equipment.

Contributes to the creation of Service and inspection procedures.

Participates in and leads cross-functional teams which may include but are not limited to

Manufacturing Engineering Production Quality Assurance Finance Product Development and personnel from other sites.

Ensures compliance with all company safety policies procedures and other safety precautions in the work area.

Train lower-level Service personnel

Assist lower-level Service personnel in diagnosing and resolving technical problems

Serves as a model for operators in attitude machine operation process adherence and decision-making.

Performs other related duties as required.

Responsible for communicating business-related issues or opportunities to the next management level.

Responsible for adhering to all Company guidelines related to health safety and environmental practices as applicable.

Responsible for ensuring personal and company compliance with all federal state local and company regulations policies and procedures.

Qualifications

Education:

Bachelor of Science degree from an accredited institution in Manufacturing Engineering Mechanical Engineering Industrial Engineering or a related field.

Required Skills:

Min. 4 years of experience in Service and/or manufacturing is required.
Demonstrates troubleshooting skills.
Demonstrates leadership qualities including confidence transparency integrity innovation passion patience and tenacity.
Demonstrates strong written verbal and presentation skills.
Demonstrates strong computer skills including proficiency with Microsoft Office CREO Minitab and databases.
Demonstrates strong organizational skills and is results-oriented.
Demonstrates positive interpersonal skills and professional interactions with coworkers undefined.

Preferred:

Previous experience working in a regulated industry such as Medical Devices is preferred.
Strong understanding of Design for Serviceability principles is preferred
Experience in documenting and writing formal technical procedures risk management files and other engineering reports is preferred
Lean Sigma experience preferred.
Demonstrates working knowledge of machine and electrical safety standards preferred.

REQUIRED KNOWLEDGE

Interpersonal skills / characteristics .
Excellent communication and interaction skills especially when describing technical concepts to Engineering Quality and senior management.
Maintains a high level of professionalism in communication both with local and international peers.
Highly recognized by peers as an experienced and professional engineer. Must be able to work independently provide multiple solutions to problems and make systems work together.
Well organized self-motivated energetic creative resourceful insightful personable and articulate.
Must possess strong teamwork qualities.
You have strong leadership: resilient tenacious and persistent and assertive influencing and collaboration/teaming skills. Proven change management skills (Change Integration Process).
Must be willing to support global projects and to travel.
Must be willing to support 2nd and 3rd shifts.

CERTIFICATIONS/LICENSES

Six-Sigma Black Belt and Lean certifications preferred.
FPx and/or Project Management certifications preferred

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation external applicants please contact us via internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Analytical Reasoning Computerized Equipment Skills Emerging Technologies Gemba Kaizen Issue Escalation Lean Supply Chain Management Problem Solving Process Control Process Engineering Process Oriented Product Improvements Science Technology Engineering and Math (STEM) Application Situational Awareness Supply Planning Technical Research Technologically Savvy Validation Testing

Required Experience:

Senior IC

Apply Now

About Company

Johnson & Johnson

About Johnson & Johnson A t Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That’s why for more than 130 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s larges ... View more

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