Executive Director of Operations EC
Laguna Beach, CA - USA
Job Summary
Live Your Passion. Add Your Magic.
At Montage International we are doing something different something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you we look forward to receiving your application.
We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.
If you are an internal applicant please log into Workday and apply for your application to be considered.
At Montage International Its All Because of YOU!
Executive Director of Operations Executive Committee
Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn grow and have fun. At Montage International we know our success is all because of you. Here youre not just an associate but a passionate creator of authentic personalized experiences. Youll feel empowered to think creatively discover career growth opportunities and have fun while crafting lasting cherished moments for our guests. Working at Montage International is more than a job; its a way of life. Dont just imagine the possibility join us.
The Executive Director of Operations is a member of the Executive Committee responsible for delivering the operational strategy that meets or exceeds the guest needs creates associate engagement and delivers on growing revenues and maximizes the financial performance of the property.
Your Leadership
Oversee day-to-day operational performance across multiple departments ensuring consistency in execution service and compliance with brand standards.
Drive financial performance including P&L management budgeting and cost control initiatives
Negotiate contracts partnerships and vendor agreements to optimize operational costs and value.
Champions change and manage property projects or initiatives from inception through completion ensuring timely delivery within budget.
Direct and motivate a team while personally providing high quality service based on requirements and standards.
Ensures a positive associate experience setting clear goals and expectations and ensures policies are administered fairly and consistently rectifying any deficiencies with respective associates.
Support selecting and developing high performing talent to meet the business needs of the operation and build a strong leadership pipeline.
Oversee operational matters as they relate to federal state and local employment business and civil rights laws.
Foster a culture of continuous improvement innovation and leadership development within the property.
This position may perform additional duties as assigned based on business needs that may be outside the scope of these normal duties.
About You
You are passionate about overseeing hotel operations and guest experience
You are a pro-active business partner
You are open to learning developing and growing both yourself personally and helping others do the same
You are trustworthy and have integrity
Must Haves
Bachelors Degree Preferred.
8-10 years progressive experience in leadership in an ultra-luxury level operation.
Must be able to speak read write and understand the primary language(s) used in the workplace.
Requires good communication skills both verbal and written.
Ability to supervise subordinate staff including but not limited to assignment of duties evaluating service and taking disciplinary action when necessary.
Ability to prepare and analyze data figures and transcriptions prepared on and generated by computer.
Must possess moderate computer skills.
Budgetary analysis capabilities required.
You will Enjoy
DTO (Discretionary Time Off)
Healthcare benefits
Health Savings Account and Flexible Spending Accounts
401k retirement plan with company matching fully vested and loan option
DailyPay Opportunities
Banking and Investing Program offers preferred rewards mortgage discount and waived fees
Fertility & Family Forming Assistance
Parental leave pay differential
Pet Insurance
Hotel discounts
Free meals
Fitness & wellness discounts
LinkedIn Learning membership
Hearts of (insert brand)/Hearts of Pendry community engagement
Associate events throughout the year
Physical Requirements
Must be able to sit at a desk for up to five (5) hours per day
Walking and standing are required and length of time may vary
Talking and hearing occur continuously in the process of communicating with guests supervisors and subordinates; use of these senses will occur on a constant basis
Grasping holding sitting walking repetitive motions bending over
Ability to lift and carry up to 50 pounds
At Montage we want every guest and every associate to feel that they belong. To be seen to be recognized and to feel our the United States we are proud to be an Equal Opportunity Employer veterans/disability. Qualified applicants will be considered without regard to race color religion sex age national origin sexual orientation gender identity disability protected veteran status or any other basis prohibited by federal state or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred locations.
The pay scale for the Executive Director Operations - EC is from $180000.00 to $200000.00. The pay scale is the base salary or hourly wage range exclusive of incentive pay such as commissions piece rates gratuities and the like that Montage reasonably expects to pay for the position. Please let us know if you have any questions.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Required Experience:
Director
About Company
Montage Hotels & Resorts consists of a collection of international luxury hotels, resorts and residences with world-class, bespoke service.