Executive Director of Child Care Operations

STATE OF MARYLAND BENEFITS

• Leads Bureau participation in statewide initiatives including the CCDF State Plan Preschool Development Grant (PDG) Blueprint for Marylands Future COMAR modernization and HB 477 alignment.
• Develops annual Bureau and Branch workplans with KPIs tied to inspection timeliness licensing throughput provider capacity-building scholarship processing timelines payment accuracy and customer service Directs the use of evidence-based operational practices such as risk-based monitoring efficient licensing pathways and improved provider business supports.
• Ensures coordinated work across CCRCs and Local Early Childhood Advisory Council (LECACs) to assess local child care needs support provider start-up and expansion and strengthen early childhood infrastructure.
• Oversees operational and fiscal management of CCOB contracts grants procurements and vendor relationships with strong internal controls.
• Leads data-driven continuous improvement initiatives using Lean processes human-centered design and real-time feedback from staff and providers.
• Ensures compliance with state laws federal regulations fiscal policies audit requirements and proactive risk management.
• Leads the statewide restructuring of the Child Care Licensing system designing and implementing a modern dual-director model to support health and safety inspections compliance provider capacity-building technical assistance and root-cause resolution for non-compliance.
• Leads statewide communication on child care licensing CCS regulatory changes and operational updates.
• Incorporates user experience and customer-centered design principles into Bureau operations through structured feedback loops with families providers and staff.
• Serves as the primary liaison with CCRCs to align technical assistance provider training business supports and recruitment/retention initiatives with statewide goals.
• Ensures consistent implementation and interpretation of child care licensing and scholarship policies statewide.
• Leads modernization of CCS and licensing regulations (COMAR) including HB 477 implementation and related stakeholder engagement and change management.
• Directs data-informed monitoring and evaluation systems to track inspection timeliness compliance trends licensing throughput CCS processing fiscal integrity and provider capacity.
• Leads statewide communication on child care licensing CCS regulatory changes and operational updates.

• Experience leading statewide childcare licensing childcare subsidy/scholarship early childhood education or regulatory compliance programs.
• Experience implementing large-scale organizational restructuring business process redesign or operational modernization initiatives.
• Experience designing and implementing customer-centered service delivery models human-centered design strategies or Lean process improvement methodologies.
• Experience overseeing childcare licensing systems inspections compliance monitoring technical assistance provider capacity-building or quality improvement initiatives.
• Experience developing or revising regulations policies or administrative rules including stakeholder engagement and change management processes.
• Experience administering federal grant-funded programs including Child Care and Development Fund (CCDF) Preschool Development Grants (PDG) or similar federally funded initiatives.
• Experience with organizational readiness for regulatory reviews licensing inspections and funding-related monitoring.
• Experience presenting policy recommendations legislative analyses or operational reports to executive leadership governing boards or legislative bodies.
• Experience managing large-scale interdependent operational programs involving regulatory compliance service delivery grants contracts or public benefit programs.
• Experience managing budgets contracts procurements and fiscal accountability processes.
• Experience collaborating with diverse stakeholders including government agencies community organizations service providers advocacy groups and the public.

• Extensive knowledge of childcare licensing regulations subsidy administration early childhood systems and national best practices in regulatory modernization.
• Knowledge of state and federal early childhood funding streams fiscal accountability requirements and program integrity standards.
• Skill in leading complex statewide change initiatives involving multiple stakeholder groups and competing priorities.
• Ability to build consensus among diverse stakeholder groups while maintaining accountability for outcomes.
• Ability to drive innovation operational excellence and customer-focused service delivery across a statewide organization.