Excise Tax Examiner (ETE2)

We are dedicated to growing a culture of belonging through our values:

Respect Trust Diversity Inclusion Equity

Our Prorate and Fuel Tax (PRFT) Services Section within our Business & Professions Division (BPD) is currently recruiting for three (3) Excise Tax Examiners (ETE2). These positions will provide expertise in tax review customer service and education within our Motor Carrier Services or Fuel Tax & Unlicensed Refunds units.

If you enjoy digging into the details using your analytical skills to uncover answers and taking initiative to help a team achieve its goals we encourage you to read on.

As an Excise Tax Examiner you will independently examine and evaluate applications tax returns refund requests financial records and account activity to determine eligibility accuracy compliance and the appropriate tax. You will interpret and apply state laws administrative rules interstate agreements and program requirements while exercising delegated authority to approve routine licensing registration and refund actions. This role is a strong fit for someone who enjoys focused detail-oriented work including from routine processing to longer-term research that requires a deep dive into records and data. You will also communicate with customers and partner organizations to gather information explain requirements and resolve discrepancies. Success in this hybrid team requires sound judgment initiative curiosity and clear communication across online channels.

Some of what you will do:

• Examine tax returns and refund requests to verify eligibility supporting documentation and the appropriate tax liability or refund amount.
• Review and process license applications and commercial vehicle registrations using state and federal systems to confirm accuracy and determine eligibility.
• Research and reconcile financial records account activity and large data sets to identify discrepancies and ensure accurate reporting and revenue distribution.
• Provide customers with guidance and individualized assistance related to applications tax filings refunds and program requirements by phone email mail or in person.
• Prepare supporting analysis and recommendations for complex or high-impact matters requiring management review and final determination.
• Coordinate with internal teams partner agencies other jurisdictions and licensees to gather information and resolve account issues.

What you will bring to the role:

• Two (2) years of professional experience in accounting auditing compliance or tax administration.

• One (1) year as an Excise Tax Examiner 1.

A Bachelors degree in a relevant area of education (business or public administration law public health health administration or closely allied field) may substitute for one (1) year of experience.

• One (1) year of performing intermediate to complex accounting data and analysis; this includes compiling reconciling and analyzing large quantities of data.
• Two (2) years of listening attentively identifying issues fulfilling services or exercising knowledge of laws and regulations to provide technical assistance or resolution to stakeholders.
• Two (2) years of using computer programs to write documents send emails edit spreadsheets share presentations take notes and meet with people virtually.
• The ability to:
  • Understand and follow agency values of respect trust diversity equity and inclusion through behaviors and decisions.
  • Promote and support a respectful equitable and inclusive workplace for all employees.
  • Promote and support respectful equitable and inclusive delivery of services to customers.
  • Take action to learn and grow.
  • Take action to meet the needs of others.

Experience may be obtained concurrently.

• Experience communicating complex information to others to help them learn understand and apply specific principles techniques or information.
• Understanding of the legislative and political environments and processes including working on legislative and rulemaking efforts while interpreting and assessing impacts.
• Completion of at least 12 semester (or 18 quarter) hours of college-level accounting auditing finance or economics.
• Experience applying federal and state laws in the release of public records within specific timeframes including record retention and archiving with existing records management.

• This position requires in-office work every Wednesday and Thursday. Additional in-office time will be required during initial training. Depending on the assigned business area employees may also be required to work additional in-office days on a rotating basis to meet business and customer service needs.
• Prior to a new hire a pre-employment screening including criminal record history will be conducted. Information from the pre-employment check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the position.

• Select the apply button at the top of this job announcement.
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    • Cover Letter
    • Resume