Events + Sales Manager | The Quoin Wilmington | PM Hotel Group

About The Quoin Hotel & Restaurant

The Quoin Hotel & Restaurant in Wilmington Delaware officially opened its doors in 2022 and is located at 519 N. Market Street inside the historic Security Trust & Safe Company Building a Victorian brownstone designed by famed architect Frank Furness in 1885. Today we offer a Michelin Key 24-room boutique hotel that offers multiple dining amenities and outlets.

At The Quoin each food and beverage outlet operates as a distinct yet cohesive aesthetic expression and hospitality experience:

• The Quoin Restaurant delivers deliscious wood-fired fare and a curated wine program in a refined yet lively setting with outdoor patio and PDR for lunch brunch or dinner.
• Simmer Down the hotels moody speakeasy-style lounge set within a historic bank vault offers bespoke cocktails and an intimate late-night atmosphere.
• The Quoin Rooftop Bar & Lounge provides panoramic city views with chic cocktail service and tapas bites a high-energy yet polished social destination.
• Private Dining & Events range from curated private dinners to weddings and corporate buyouts requiring seamless execution and customized menus.
  
  

Together these venues define the propertys identity: chic but welcoming luxurious but approachable.

Key Responsibilities

• Sales Driving: Achieve an annual sales quota for semi-private and private event F & B sales. Prospect for new business while maintaining current business relationships.
• Lead Management: Convert incoming inquiries into confirmed event bookings. Conducting walk-in and scheduled tours and calls.
• Client Relations: Build relationships with restaurant and hotel guests corporate clients and local partners.
• Event Coordination: Design customized event menus suggest pairings upsell floor plans and event BEOs. Run weekly BEO meetings with the team.
• Group & Conference Services:Serve as the Conference Services Manager for assigned hotel groups coordinating room blocks catering meeting logistics and serving as the primary liaison from contract turnover through event execution.
• Event Execution: Assist the F & B team in setting-up and running high-touch events.
• Financial Reporting: Submit event sales reports to management and ownership. Financial reconciliations for all events.
• Software Operations: Manage bookings daily using Tripleseat Toast POS and Resy POS systems.
• Cross-Department Collaboration: Coordinate with hotel sales the restaurant culinary and service teams daily.

Qualifications

• Experience: Minimum 23 years of high-end catering and event sales experience. Strong knowledge of fine dining service food and beverage is key. Restaurant management experience is a plus.
• Tech Proficiency: Hands-on experience with Tripleseat software is a plus. Online Tripleseat University is also available for training.
• Reservation Systems: Experience utilizing reservation platforms (e.g. Resy) and restaurant POS systems (e.g. Toast).
• Hotel Knowledge: Understanding of luxury hotel operations and mixed-use property dynamics a plus.
• Financial Acumen: Proven track record of meeting or exceeding $500k sales quotas. Financial literacy (reporting forecasting and cost controls).
• Communication: Exceptional verbal and written communication skills for contract negotiations and the ability to thrive in a boutique high-touch hospitality environment
• Leadership: Sophisticated management style with a hands-on approach. Showcasing professional etiquette calm demeanor and confidence.

What We Offer

• Competitive base salary with sales incentives.
• Comprehensive health dental and vision benefits.
• Paid time off and holiday pay.
• Hotel room discounts and restaurant dining perks.
• Strong pipeline of warm leads from hotel group bookings.
• Beautiful work environment and a friendly team to support you.

Required Experience:

Manager