Evaluation and Impact Supervisor
Job Location:
Jacksonville, FL - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
The Evaluation and Impact Supervisor is responsible for leading the design implementation and management of a comprehensive research and evaluation framework that measures the effectiveness and impact of Learning and Conservation Engagement initiatives across Jacksonville Zoo and Botanical Gardens.
This position provides leadership in program evaluation visitor studies habitat and interpretive evaluation social science research and organizational impact measurement. Through data collection analysis and evidence-based recommendations the supervisor supports strategic decision-making continuous improvement grant reporting accreditation and organizational learning.
The Supervisor also serves as the institutional coordinator for Miami Universitys Project Dragonfly graduate program fostering partnerships between graduate students and Zoo staff to conduct applied research that advances conservation education visitor engagement and organizational priorities.
This position promotes a culture of evidence-based decision-making and helps ensure that learning experiences connect communities with wildlife and wild places while inspiring meaningful conservation action.
- Lead the development and management of a comprehensive evaluation framework for Learning and Conservation Engagement programs.
- Design and conduct program evaluations visitor studies habitat and interpretive assessments and social science research projects.
- Analyze data and provide evidence-based recommendations to inform strategic planning and program improvement.
- Support grant reporting and accreditation processes through rigorous impact measurement and documentation.
- Coordinate with Miami Universitys Project Dragonfly graduate program to facilitate applied research partnerships.
- Collaborate with internal teams to integrate evaluation findings into organizational learning and decision-making.
- Champion a culture of evidence-based practice across the organization.
- Communicate evaluation results effectively to diverse stakeholders including staff leadership partners and funders.
- Strong skills in research design data collection statistical analysis and interpretation.
- Ability to translate complex data into clear actionable insights and recommendations.
- Excellent leadership communication and collaboration skills.
- Familiarity with grant reporting and accreditation standards.
- Passion for conservation education and connecting communities with wildlife and wild places.
- Masters degree in Evaluation Museum Studies Social Sciences Environmental Education Psychology Conservation Public Administration Research Methods or related field.
- 3-5 years of experience in program evaluation visitor research educational assessment social science research or related work.
- Experience designing and implementing qualitative and quantitative research methodologies.
- Demonstrated experience analyzing data and communicating findings to diverse audiences.
- 2 years of experience in team management
- 2 years of experience teaching
- Demonstrated ability to translate research findings into practical recommendations that improve programs guest experiences and organizational performance
- Ph.D in Evaluation Museum Studies Environmental Science Conservation Psychology Social Science Research Data Analytics or a related field.
- 6 years of progressively responsible experience in program evaluation visitor studies social science research or organizational assessment.
- Experience working in a zoo aquarium botanical garden museum science center park or other informal learning environment.
- Experience developing and implementing comprehensive evaluation frameworks logic models and outcome measurement systems.
- Experience conducting visitor studies audience research and behavioral observation using qualitative and quantitative methodologies.
- Experience coordinating graduate-level research university partnerships or applied research projects.
- Experience developing dashboards data visualizations and performance metrics using tools such as Power BI Tableau Excel SPSS R or similar platforms.
- Knowledge of conservation psychology behavior change theory informal science learning and visitor engagement research.
- Experience supporting grant evaluation accreditation strategic planning or organizational reporting.
- Experience coordinating academic partnerships or managing applied research projects is a plus.
- Availability to accommodate a flexible schedule including extended hours holidays and weekends.
- Exposure to various weather conditions including extreme heat sunlight cold rain snow and wind.
- Exposure to wildlife and potential allergens (dust animal dander pollen etc.) bloodborne pathogens zoonotic diseases and injuries from animals.
- May require being on call for emergencies.
- Must be available to fulfill disaster-response duties as required.
- May require up to 25% of local or international travel.
- We are also proud to provide equal employment opportunities (EEO) to all employees and applicants for employment regardless of a persons actual or perceived race color ancestry national origin place of birth sex age religion creed disability sexual orientation gender identity weight or height.
- We are a Drug-Free workplace and participate inE-verify.
- JZBG is committed to providing reasonable accommodation to qualified individuals with disabilities.
Required Experience:
Manager
About Company
Consider a career at the Jacksonville Zoo and Gardens where you can share your passion about the wonders of wildlife and plants with our community and guests. Join the innovative, award winning Jacksonville Zoo and Gardens family, ranked as a top twenty-five zoo in the USA by Trip Ad ... View more
