Epic Senior Analyst OptimeAnesthesia

The University of Miami Health System (UHealth) IT Department has an exciting opportunity for a full-time Epic Senior Analyst - Optime/Anesthesia.

The Epic Senior Analyst - Optime/Anesthesia initiates the implementation builds and modifies complex applications and collaborates with key stakeholders end-users and application team members to optimize the applications configuration function and access. The incumbent supports junior staff members in day-to-day operations and resolving application issues.

Core Responsibilities:

• Collaborates with key stakeholders end-users and application team members to optimize the applications configuration function and access.

• Serves as a primary support contact for application endusers.

• Initiates the design development implementation and maintenance of the application.

• Initiates all phases of testing and the documentation of workflow design.

• Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.

• Initiates the identification of issues and guides the work to resolve them.

• Supports junior staff members in the evaluation and resolution of service tickets identification and implementation of application changes retrieval of requested data and execution of day-to-day operations.

• Collaborates with trainers on application changes and new features to develop documentation and training strategies.

• Works with stakeholders the business community and end users to ensure the application meets UHealths business/clinical needs.

• Participates in on-call rotations and support and attend and participates in applicable committees.

• Maintains regular communication with team members including participating in weekly project team meetings.

• Reviews the status of projects and issues on an ongoing basis with leadership.

• Remains knowledgeable about UHealths policies procedures and business operations.

• Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions:

The Epic Senior Analyst OpTime/Anesthesia serves as a senior-level subject matter expert responsible for the design implementation optimization support and ongoing maintenance of Epic OpTime and Anesthesia applications.

• Leads the design configuration implementation optimization and maintenance of Epic OpTime and Anesthesia applications to align with organizational regulatory and clinical requirements.

• Serves as a primary escalation point and application support resource for end users resolving complex issues and ensuring timely service restoration.

• Conducts workflow analysis and assesses the impact of application changes on clinical and operational processes to ensure alignment with best practices.

• Leads application upgrades enhancements integrations and optimization efforts including planning build testing deployment and post-implementation support.

• Develops and maintains system design documentation workflow diagrams testing scripts change records and other project-related artifacts.

• Oversees and executes all phases of testing including functional application integrated regression and user acceptance testing while ensuring accurate documentation of test results.

• Identifies system issues risks and opportunities for improvement and drives resolution through collaboration with internal teams vendors and stakeholders.

• Provides guidance and mentorship to junior analysts by supporting ticket resolution build activities workflow analysis data requests and operational responsibilities.

• Partners with training and operational teams to develop educational materials communication plans and training strategies related to new functionality and system enhancements.

• Ensures applications comply with organizational policies regulatory requirements security standards and best practice recommendations.

• Participates in project planning governance activities committees and workgroups as a subject matter expert representing the OpTime and Anesthesia applications.

• Maintains effective communication with team members project stakeholders leadership and operational partners regarding project status risks issues and priorities.

• Participates in on-call support rotations and provides after-hours support for critical incidents upgrades go-lives and maintenance activities as required.

• Remains current on Epic functionality healthcare industry trends regulatory requirements and emerging technologies to promote continuous improvement and innovation.