Environmental Protection Dispatcher
Hartford, CT - USA
Job Summary
Monday Tuesday and Wednesday 3:30 pm 11:30 pm
Saturday 11:30 pm Sunday 7:30 am
- Operates radio communication equipment and receives and dispatches radio messages on an assigned shift;
- Provides a communications link for personnel in the field or agency headquarters;
- Relays information and requests for assistance to appropriate jurisdictions;
- Operates computer equipment;
- Operates voter system to determine radio transmission capability;
- Advises other agencies on incidents of special concern;
- Dispatches emergency response teams of the agency;
- Operates computer assisted dispatch (CAD) National Crime Information Center (NCIC) and Connecticut On-Line Law Enforcement Communications Teleprocessing (COLLECT) systems;
- Maintains initial incident report;
- Maintains written records and logs of shift activity;
- Interprets and relays information to field personnel;
- Contacts and may coordinate with agency units and/or agencies such as Federal Aviation Administration Coast Guard State Police and local public safety agencies;
- Interprets and applies state statutes and regulations pertaining to environmental protection issues;
- Independently responds to calls from the general public;
- Provides general information or referrals to the general public;
- Determines and evaluates whether emergency or non-emergency situations exist prioritizes and takes appropriate action;
- May prepare reports;
- Performs related duties as required.
- Knowledge of
- and ability to operate and monitor communications equipment;
- state and federal laws statutes regulations and procedural guidelines relating to conservation enforcement;
- terminology used in radio communications;
- laws rules and regulations governing radio communications equipment;
- Skills
- interpersonal skills;
- computer keyboarding skills;
- Ability to
- listen and communicate calmly effectively and courteously with the public and emergency personnel in emergency and non-emergency situations;
- speak proper English and enunciate clearly;
- function and react calmly effectively and efficiently under stress;
- determine priorities among multiple issues as well as analyze problems and take appropriate actions;
- exercise discretion in handling confidential information;
- follow oral and written instructions;
- maintain manual and electronic records.
Experience interpreting and applying conservation enforcement state and federal laws statutes regulations and procedural guidelines
Experience managing competing deadlines and adapting to changing priorities in a work environment
Experience extracting information from individuals during emergency response communications
Experience making independent decisions while evaluating emergency and non-emergency response situations
- Incumbents in this class must have and maintain certification as a Telecommunicator.
- Incumbents in this class must receive certification in National Crime Information Center (NCIC) and Connecticut On-Line Law Enforcement Teleprocessing (COLLECT) systems within three (3) months of appointment.
- Incumbents in this class may be required to work a schedule that includes weekends evenings and holidays.
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women minorities and persons with disabilities.
About Company
CT Board of Regents (BOR) & Charter Oak State College Careers Thank you for visiting our BOR-Charter Oak Career Page! We value our employees and are often looking to add new talent to our team. We offer many opportunities for our employees to contribute and stand out as part of our co ... View more