Entry Level Customer Service Assistant

Moodreact

Job Location:

Los Angeles, CA - USA

Monthly Salary: Not Disclosed

Posted on: 5 days ago

Vacancies: 1 Vacancy

Job Summary

About Us

Moodreact is a full-service maintenance company supporting homes and businesses with expert electricians appliance repair technicians plumbers and skilled general labor handle the tough jobs the technical work and the details others overlookalways with professionalism safety and efficiency in mind.

Introduction

We are seeking a friendly and customer-focused Entry Level Customer Service Assistant to support daily customer service operations and help create positive customer experiences. This role is ideal for individuals looking to begin a career in customer service while developing valuable communication and problem-solving skills.

Responsibilities

Assist customers with inquiries requests and general support needs.
Provide accurate information regarding products services and company procedures.
Maintain professional and positive customer interactions.
Document customer communications and update records accurately.
Help resolve routine customer concerns and escalate complex issues when appropriate.
Support daily customer service operations and administrative tasks.
Collaborate with team members to ensure customer satisfaction.

Qualifications

Strong communication and interpersonal skills.
Customer-focused with a positive and professional attitude.
Excellent organizational and multitasking abilities.
Ability to work effectively in a fast-paced environment.
Basic computer skills including email data entry and document management.
Reliable detail-oriented and team-oriented.
No prior experience required; training provided.

About UsMoodreact is a full-service maintenance company supporting homes and businesses with expert electricians appliance repair technicians plumbers and skilled general labor handle the tough jobs the technical work and the details others overlookalways with professionalism safety and efficiency ...