Enterprise Resource Specialist I

City of Springfield
is seeking applicants for
Enterprise Resource Specialist I

Department:Office of Public Utilities
Division:Information Systems Executive
Work Location:
CWLP ISD
SPRINGFIELD Illinois 62701
United States
Work Hours:Monday-Friday 8:00 - 4:30 Hours may vary
Starting Rate:$50804.94 - $69307.05 Annually
Eligibility Requirements:Open to All Applicants
Union:Non-Union Position
Final Date to Apply:9/3/2026 at 5:59 PM


Primary Duties and Responsibilities:

• Work with Enterprise Systems representatives and other technical support services to help diagnose fix and prevent all Enterprise System issues.
• Serve as the liaison between the business units and the software vendors technical support teams to address any issues that cannot be resolved in-house.
• Provide level one investigative and technicalsupport to the business process SMEs and users.
• Work as a team member for the implementation of system modifications and expansions new systems and releases.
• Learn document and maintain securityroles and access to the Enterprise system in compliance with HIPAA rules and regulations.
• Participate in on-call support rotation outsideof normal business hours.
  
  
  
  

Preference for employment in all positions with the city shall be given to applicants who are full-time city residents.

To be eligible to apply current City employees must have completed their probationary period and attained certified status in their current position.

Benefits:

• Health Dental Vision and Life Insurance
• Free Health Clinic
• Pension Plan
• Deferred Compensation
• 4 weeks paid parental leave
• Up to 14 paid holidays based off calendar year
• 10-25 paid vacation days based on years of service
• 12 paid sick days annually
• Tuition Reimbursement

If assistance in applying is required please notify the Office of Human Resources at or