Enterprise Data Platform (EDP) Change Enablement Analyst
Harrisburg, PA - USA
Job Summary
Job Title: Enterprise Data Platform (EDP) Change Enablement Analyst
Position Type: Contract 6 months with possible extension
Location: 100% Remote
Days Remote: Fully Remote
Working Hours: 8:00 AM 5:00 PM EST
Contract Duration: 6 months initially with potential extension based on performance
Position Summary:
The Enterprise Data Platform (EDP) Change Enablement Analyst supports the execution of change enablement and communications activities for the EDP program under the direction of the Change Enablement Lead.
The role translates approved change management and communication strategies into actionable activities by engaging business and technical stakeholders participating in data product discovery and design sessions documenting change impacts and developing change enablement and communication deliverables.
The Change Enablement Analyst will help drive organizational readiness user adoption and trust in newly released EDP Data Products. The role requires strong communication writing stakeholder engagement coordination and analytical skills along with a foundational understanding of data products data domains dashboards and reporting.
The ideal candidate is organized adaptable collaborative and comfortable working in an evolving program environment with multiple concurrent priorities.
Key Responsibilities:
- Support the Change Enablement Lead and Training Lead in executing change management communication and training plans for the EDP program.
- Participate in end-user discovery and data product design sessions with business stakeholders.
- Identify analyze and document change impacts by stakeholder persona.
- Translate input from discovery and design sessions into clear persona-specific change impact summaries.
- Develop communication deliverables including emails release notes Microsoft Teams announcements SharePoint announcements newsletters FAQs and related materials.
- Draft and edit clear concise audience-appropriate messaging for leadership business users technical teams and other stakeholder groups.
- Tailor communication tone content and format to specific audiences and communication channels.
- Coordinate and maintain change champion sessions.
- Schedule and support change champion meetings track participation and engagement and maintain supporting materials.
- Equip change champions with talking points communications and enablement materials to help cascade changes within their teams.
- Support release readiness activities for each EDP Data Product launch.
- Maintain readiness checklists and coordinate training and go-live communication activities.
- Support training coordination and other user enablement activities associated with product releases.
- Track and report adoption and engagement metrics including survey results training completion and data product usage.
- Analyze adoption and engagement data across departments personas and data products to identify trends and recommend improvement actions.
- Create surveys and analyze platform usage data to measure change enablement effectiveness.
- Maintain and update EDP change enablement artifacts and supporting documentation.
- Maintain data product catalog content EDP Community SharePoint pages training materials FAQs and related enablement resources.
- Ensure change enablement and learning materials remain accurate current clear accessible and inclusive.
- Assist with logistics presentations materials and coordination for change enablement sessions events and stakeholder engagement activities.
- Build productive relationships with business and technical stakeholders and proactively follow up on commitments.
- Facilitate small to medium-sized stakeholder discussions and present change enablement information as needed.
- Identify communicate and escalate risks blockers and issues affecting change readiness or adoption.
- Organize and track multiple concurrent activities deliverables deadlines and stakeholder commitments.
- Collaborate closely with the Change Enablement Team and other EDP program team members.
- Adapt to evolving program requirements changing priorities and an evolving data platform environment.
- Perform other related duties as assigned.
Minimum Experience:
- 24 years of professional experience in change management change enablement communications project coordination or a related discipline.
- Experience supporting change management and communications activities designed to drive technology or tool adoption.
- Experience with stakeholder engagement organizational readiness communication and training activities.
- Experience coordinating multiple concurrent projects activities or deliverables.
- Demonstrated experience creating professional communications and stakeholder-facing materials.
- Experience tracking engagement adoption training survey or other change-related metrics.
- Experience working with both business and technical stakeholders.
Mandatory Skills:
- Change Management / Change Enablement
- Stakeholder Engagement
- Organizational Readiness
- Change Communications
- Training Coordination
- Project Coordination
- Tool / Technology Adoption
- Change Impact Analysis
- Persona-Based Change Impact Assessment
- Communication Planning and Execution
- Strong Writing and Editing Skills
- Excellent Written and Verbal English Communication
- Microsoft Teams
- SharePoint
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Survey Creation and Analysis
- Adoption and Engagement Metrics
- Platform Usage Analysis
- Data Product Fundamentals
- Data Domains
- Dashboards and Reporting
- Stakeholder Relationship Management
- Meeting Facilitation
- Risk and Blocker Identification
- Task and Deliverable Tracking
- Strong Organizational and Prioritization Skills
- Ability to work independently and collaboratively
- Ability to adapt to changing priorities
Nice-to-Have Skills:
- Experience implementing or driving adoption of data products
- Experience with data assets
- Experience with dashboards and reports
- Retail industry experience
- Enterprise Data Platform experience
- Data product adoption
- Data governance or data management exposure
- Organizational Change Management
- Change Champion programs
- Enterprise technology transformation
- Microsoft 365
- Generative AI productivity tools
- SharePoint communications and content management
- Experience supporting large-scale technology programs
- Experience working with distributed or remote teams
Education:
Required:
- Bachelors degree (4-year degree) or equivalent combination of education and professional experience.
Certifications:
Preferred:
- Change Management certification
- Prosci certification or equivalent
- Relevant project management or organizational change certification