Engineering Program Manager, OS Programs Apple Intelligence Operations

Why Apple Apple Intelligence Operations is at the center of making some of the most exciting Software features a reality for Customers. As a SWE program manager in this role you have the opportunity to collaborate with Apple Feature teams across the company to deliver Apple Intelligence powered features across every Apple product. nnTo thrive in this role you enjoy driving clarity across many stakeholders turning requirements into clear plans and helping teams navigate fast-moving technical infrastructure. Your curiosity and passion for learning will inspire your thought leadership to invent new processes and refine existing ones to drive bringup for new models across on-device and server infrastructure and guide adoption of new model versions.

The Model Operations team provides crucial partnership to connect the AIML team with the many feature teams across iOS iPadOS macOS tvOS watchOS visionOS and services.

Serve as the primary point of contact between AIML and feature teams gathering synthesizing and prioritizing model requirementsnHelp feature teams onboard to build new features on top of Apples on-device and server models including guiding them through APIs tooling and best practicesnDrive bringup and rollout of new models across Apples on-device and server infrastructure coordinating across AIML infrastructure and feature teamsnPartner with feature teams to plan and execute adoption of new model versions as theyre released minimizing disruption and maximizing capability uptakenTrack and clearly communicate model roadmaps capabilities and constraints to stakeholders across the companynIdentify process and tooling gaps and build scalable processes to streamline how feature teams engage with the Model TeamnManage cross-functional schedules dependencies and risks across multiple concurrent model bringups and adoption effortsnFacilitate regular syncs reviews and roadmap discussions between AIML and feature team stakeholders

3-5 years experience as a technical software Project or Program Manager ideally supporting ML/AI or model-focused teamsnPrior experience leading and shipping complex cross-functional technical projects and quickly picking up new technologiesnHands on experience with software development practices and/or the machine learning model lifecycle (training evaluation deployment)nStrong technical understanding of on-device and server model infrastructure and how models integrate into product featuresnExperience working with large language models foundation models or other generative AI systemsnFamiliarity with on-device and server-side deployment constraints (memory latency compute) for ML models

Excellent spoken and written communication with the ability to tailor communication style across research engineers infrastructure teams and feature team leadsnProven track record in defining processes and executing on them in ambiguous fast-moving environmentsnSelf-motivated and enthusiastic with demonstrated creative and critical thinking capabilitiesnDeeply curious about how models work and how they get built into product features with a passion for connecting technical capability to real user impactnExcellent attention to detail and highly organized able to track many concurrent workstreams across multiple teamsnAbility to build relationships and influence others without direct authoritynComfortable engaging with technical concepts related to machine learning models model infrastructure and APIs