Engaged Online Course Coordinator Digital Learning UTK

Reporting to the Executive Director of Online Programs the Engaged Online Course (EOC) Coordinator on team regularly interacts with faculty academic units and others in DL to promote high quality evidence-based practices in online teaching learning and assessment at the University. The person in this position will help the university meet Chancellor Plowmans strategic goal of expanding educational opportunities beyond the Knoxville campus through the development and delivery of robust and engaging online programs and courses.

The person in this role directly supports the development and quality of online degree programs through the management of the Engaged Online Course Initiative as well as the EOC Review an internally developed peer review process that assesses quality in online course design using the EOC rubric. The EOC rubric standards guidelines and accompanying criteria serve as the foundation for evaluating whether an online course qualifies for the EOC designation

Manages Engaged Online Course Quality Rubric and Review Process:

• Provides guidance and consultation to faculty reviewers and academic units regarding program requirements quality standards timelines and successful completion of the review process
• Manages day-to-day operations of the EOC Initiative & EOC Review Process ensuring program objectives timelines and quality standards are achieved
• Recruits instructional faculty and peer reviewers into the EOC Review program and develops outreach strategies to ensure sustainable participation across academic units.
• Serves as the primary liaison and point of contact for faculty staff academic units reviewers and Digital Learning staff throughout the EOC Review process
• Creates and manages program schedules and timelines ensuring participants meet established deadlines and program requirements
• Finalizes timelines assuring course reviews are completed by the established deadlines
• Tracks course reviews utilizing the Quality Matters (QM) platform and reports both comprehensive and program level progress by interpreting and applying university accreditation accessibility and instructional quality standards to ensure program compliance and consistency.
• Designs and disseminates tools including checklists exemplars and resources that support evidenced-based quality standards in asynchronous and synchronous learning environments
• Monitors program participation compliance completion rates and quality outcomes through ongoing assessment and analysis of program data
• Maintains tracking systems and records to evaluate program effectiveness identify trends and support informed decision-making
• Develops revises and organizes information about the Engaged Online Course Initiative and EOC Review process on the website and intranet
• Maintains program documentation and recordkeeping practices to support accreditation activities external reviews and university reporting requirements
• Tracks and submits stipends for peer reviewers and instructional faculty who successfully complete the Engaged Online Course review process

Internal & External Communication:

• Conducts asynchronous and synchronous trainings workshops and consultation sessions for faculty peer reviewers and stakeholders regarding program requirements quality standards and best practices in online learning.
• Organizes and facilitates course review teams providing guidance and consultation throughout the review process to update quality standards rubrics and templates on an annual basis
• Identifies opportunities to recruit & collaborate with campus partners and Digital Learning teams to support quality online teaching learning and course design initiatives.
• Presents program information outcomes and best practices to internal and external stakeholders
• Represents the program on committees task forces and professional development initiatives related to online learning and quality assurance
• In conjunction with the Communications Coordinator writes and submit articles for the Academic Engagement newsletter
• Other duties as assigned

Required Qualifications

Education: Bachelors degree

Experience: 1 year professional experience working in online instructional design or faculty
development

Knowledge Skills & Abilities:

• Knowledge and Ability to work with a Learning Management System such as Canvas
• Strong skills in written and verbal communication
• Ability to use Microsoft 365 productivity suite (Word Excel PowerPoint Outlook Teams OneDrive)

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Preferred Qualifications

Education: Masters degree

Experience: 3 or more years of experience in online instructional design or faculty development

Knowledge Skills & Abilities:

• Knowledge of Quality Matters or other nationally recognized quality assurance rubric
• Strong skills with Canvas Learning Management System
• Knowledge of ADA compliance and digital accessibility standards in online course design development and delivery

Work Location

• Hybrid
  • Well qualified candidates may be eligible for hire as 100% remote employee. Eligibility will be determined through the interview process.

Compensation and Benefits

• UT market range: MR 09
• Target Salary Range: $55000-$60000 depending on experience
• Find more information on the UT Market Range structure here
• Find more information on UT Benefits here

Application Materials
Applicants should submit:

• Resume/CV
• Cover letter
• 3 professional references
  

For best consideration interested candidates should submit a completed applicant file including attaching a resume cover letter three professional references and any additional application materials.

About The College/Department/Division
Digital Learning at UT is a unit charged with advancing UTs commitment to discovery creativity learning and engagement specifically for online learners. Using advanced and innovative technologies Digital Learning at UT will provide scalable solutions that enhance the online learning experience and reduce barriers to student access and success providing a tremendous impact to online learners across the state and the nation. At Digital Learning we want to be bold and impactful transforming the future of online education through innovative thinking and collaborative problem-solving. Join our dynamic and inclusive Digital Learning team where we take pride in teamwork excellence and a shared commitment to shaping the future through education and innovation.

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