End User & Desktop Lead

Agile Tech Labs


Job Location:

Bartlett, IL - USA

Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Job Title: End User & Desktop Lead
Job Location: Bartlett TN (Onsite/Hybrid)
Job Type: Contract

Job Description:
  • Lead and support the desktop support team
  • Manage daily desktop support operations
  • Handle user accounts access control Active Directory GPOs and IAM tasks
  • Manage Windows laptops and desktops (Windows 10/11 and Windows XP)
  • Oversee device deployment patching updates and security
  • Use SCCM/MECM and Intune for endpoint management
  • Troubleshoot and resolve complex Tier-3 technical issues
  • Maintain and secure legacy Windows XP systems
  • Help plan migration from old systems to newer hardware/software
Requirement:
  • 5 years of desktop support or endpoint engineering experience
  • 2 years of team lead or management experience
  • Strong experience with:
    • Active Directory
    • GPOs and IAM
    • Windows 10/11 and Windows XP/7
    • SCCM/MECM
    • Intune
    • Endpoint deployment and patching
Preferred Skills
  • Security hardening
  • Device lifecycle management
  • Migration projects
  • Advanced troubleshooting skills

Interested candidates can send their updated resumes at
Job Title: End User & Desktop Lead Job Location: Bartlett TN (Onsite/Hybrid) Job Type: Contract Job Description: Lead and support the desktop support team Manage daily desktop support operations Handle user accounts access control Active Directory GPOs and IAM tasks Manage Windows laptops and d...